I applied online. The process took 8 weeks. I interviewed at Reynolds and Reynolds (Dayton, OH) in Oct 2013
Interview
The interview process was long with a lot of testing. It was repetitive testing (proctored and not proctored), as well as government style questioning (situation, action, reaction). Though when i got hired, you hear that most of the tests don't matter as long as you score similarly on the proctored vs not proctored exams.
Interview questions [1]
Question 1
If you need to make a customer happy, but you don't know how to fix their problem, what do you do?