I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton in Aug 2013
Interview
I applied online and was then contacted to come in for an interview. The interview was actually more casual than I expected. It was just me and the valet supervisor outside on a patio. The questions were fairly straight forward and it lasted around fifteen minutes. I warned the supervisor during the interview that I would potentially be leaving to study abroad, but nothing was set in stone. He was accommodating of the situation and was very nice. The process after being hired is a bit tedious with the training sessions and two-day informational meetings.
Interview questions [1]
Question 1
Give an example of a time you went above and beyond to provide exceptional customer service.
I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton (Laguna Niguel, CA) in Aug 2015
Interview
The online application is a long questionnaire of interactions with guests and what option will get you in the least trouble. They will call you back and then schedule an interview. After the interview you will attend a lot of orientation days filled with company mottos and legal matters.
