The process took 2 days. I interviewed at Ross Stores (Atlanta, GA) in Aug 2011
Interview
Applied online and got invited for an interview. went in for my first interview and it went well. the guy was so nice and I felt like I was talking to my brother. He asked a series of questions from a pamphlet he had such as on a scale of 1-10 how patient are you and how to deal with angry customers. He was amazed by the responses I gave him and he actually said it. He then set me up for my second interview with the store manager (A Lady), she wasnt very nice and she literally asked me like 2 questions and that was it. Never got the call and I know its because the Lady did not like me...
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.