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      Support Associate - Connectivity Interview

      Oct 8, 2015
      Anonymous employee
      Phila, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at SAP (Phila, PA) in Sep 2015

      Interview

      I actually did not apply to this position, nevertheless I received an email from SAP recruiter to schedule a phone interview with 3 different people. I had an interview with them for about 45 minutes and due to lack of preparation, I assumed that my interview did not go well. On the same day, I received another email from SAP recruiter to schedule a second on Skype interview. The interview went well and above my expectations. A week after an interview I sent a followed up email to recruiter and the manager. It took two weeks more in total from the first interview.

      Interview questions [2]

      Question 1

      One of our clients' database has a back-end issue and he cannot connect to the database. How would you troubleshoot that issue?
      Answer question

      Question 2

      Tell me about a situation where you have to face or manage angry client?
      Answer question