Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied online. The process took 1 week. I interviewed at Sephora (Arlington, TX) in Nov 2015
Interview
I applied online and waited a week or so and went in store to just drop off my resume on paper and hopefully speak to a manager. I did my hair and makeup to my best ability and wore all black. To my surprise the first 2 people I was speaking with were both the hiring manager and education lead. One left to pull up my online application, carried on small talk with the other manager while he did so. When he came back he spoke with the other manager and asked me if I was able to interview one on one right then and there. OF COURSE!!! I got hired on the spot!
Interview questions [3]
Question 1
if i was pretty confident with my knowledge of products?
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.