Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied through an employee referral. I interviewed at Sephora (New York, NY) in Aug 2016
Interview
My interview process was very smooth. I was asked typical interview. I was asked to perform a makeup makeover on the spot and I wasn't expecting that so I didn't have any of my own makeup brushes. I was supplied makeup brushes from the senior artist and another cast member was used as a model. I was offered the job in about 2 days. They made an offer of 17.50 p/h and I then asked for $19.00, they settled with 18.00 p/h. I was hired as full time however that does not mean you will work 40 hours a week. Full time at sephora is up to 32 hours a week. I wish that was explained to me during the interview because it would have affected my decision. I ended up working between 20 to 32 hours a week.
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
