I applied through an employee referral. I interviewed at ServiceTitan (Brampton, ON) in Apr 2023
Interview
3 virtual rounds, smooth process, it was very comfortable. I was contacted properly via email the process of setting up all interviews was very fast and easy I thought the interview was a great opportunity to learn more about the company and the position. The interviewer asked some really thoughtful questions that allowed me to showcase my experience and skills. I appreciated the chance to talk about how my qualifications align with the job requirements, and I was impressed by the interviewer's knowledge of the industry. Overall, I had a positive experience, and I'm excited about the possibility of joining the team
Interview questions [1]
Question 1
How is your current role beneficial for your role here
Phone screening and then an in-person interview. Given a tour of the office upon arrival. In-person consisted of 2 panel style interviews with CSRs and Supervisors. Lastly was an interview with the manager. Typing test was administered at the end.
Interview questions [1]
Question 1
If you were stranded on a deserted island and you could bring 3 things with you, what would they be?
The process took 2 months. I interviewed at ServiceTitan (Yerevan, Yerevan)
Interview
I had an interview in ServiceTitan Yerevan office. The process was completely disastrous. I have been invited to an interview a month before the interview day, which is completely not ok. I was at their office on time, however the interview started later than it was scheduled. The interviewers were completely unprofessional, asking questions not directly related to the position. I got rejected and been informed about that in 2 weeks after the interview. It was a complete waste of time. The entire process took almost 2 months from their first call to my rejection. I wouldn't really recommend ServiceTitan to anyone. I found out after the interview that they hired people with no basic understanding of customer service, as they could pay them less, without taking into consideration the fact that the service they are going to be providing would be worthless.
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