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      ServiceTitan

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      Sales Development Representative (SDR) Interview

      Jul 20, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at ServiceTitan

      Interview

      Process was a mix of multiple 3-4 zoom calls and 2-3 HR screening phone calls asking questions about experience education etc... Overall for the XDR position they are just looking to see if your hungry and willing to deal with 100+ "no's" daily but its cold calling so you should expect it.

      Interview questions [3]

      Question 1

      How do you handle getting prospects to show at meetings?
      Answer question

      Question 2

      How do you handle "no"? what's your plan when facing objections?
      Answer question

      Question 3

      What's the makes stand out from the other 50+ applicants we have?
      Answer question

      Other Sales Development Representative (SDR) Interview Reviews for ServiceTitan

      Sales Development Representative (SDR) Interview

      May 4, 2026
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at ServiceTitan (Charlotte, NC)

      Interview

      Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared

      Sales Development Representative (SDR) Interview

      Apr 14, 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at ServiceTitan (Toronto, ON) in Apr 2026

      Interview

      Friendly, Straightforward, and quick for the first round of interviews. Clear explanation of next steps and required preparation for success in upcoming interviews. The interview process is pretty quick so time for preparation may be limited.

      Sales Development Representative (SDR) Interview

      Apr 16, 2026
      Anonymous Interview Candidate
      Windsor, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Windsor, ON) in Feb 2026

      Interview

      First interview was positive, recruiter was engaged and polite. 2nd round with sales managers took a nosedive. The 2 sales managers were completely unprepared and didn't try to hide it. Additionally, the 1-pager on preparing for the 2nd round said the mock call will involve simple objection handling and said you didn't need product knowledge (however I still did research). During the call, they gave such difficult scenarios one could only counter with niche, deep product knowledge . At one point, one sales manager turned the interview into a therapy session, was extremely condescending as my motivations weren't "deep" enough to take on the entry level role (of which their personal reason was money...). Terrible expectation management, lack of accountability and beyond unprofessional.

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