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      Human Resources Interview

      Jan 5, 2018
      Anonymous Interview Candidate
      Ottawa, ON
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify (Ottawa, ON) in Nov 2017

      Interview

      Applied on their website /employee referral (Nov 2017) for the HR choose your adventure posting they had at the time. I have a pal that works there and loves it. Suggested that I apply for the HR stream even though I have zero HR experience but apparently they like that so you can be trained to their specifications. Recruiter got back in touch pretty quickly and appointment was set up for the first interview. Stage 1: 20 minute Skype call with 4 different recruiters (5 mins each) mostly on why i'd like to work at Shopify. They seemed like nice people but I did repeat myself because they all asked the same thing. Recruiter emailed me back within 24 hrs that I had qualified for the next round and interview was set up for a week later. Stage 2: 60 minute Skype call with 1 recruiter for the infamous Life Story. Mine lasted about 45 minutes and again very informal and she was nice. Also talked about my current position. After we were done the interviewer let me know that there were a lot of people that applied for the position but someone would get back to me within a week (at that point I had a feeling I was out). A week later no contact so waited a couple more days then sent an email to the recruiter that I had been emailing with who then said they'd get in touch with the recruiter I interviewed with. Following day got a missed call but they emailed to tell me that they had decided to move forward with other candidates. Some points to note/ Suggestions for Shopify: 1. All the people that interviewed me were all in HR but had no prior HR experience to joining the team. 2. They genuinely seemed like cool peeps. 3. I had read some people's reviews on here to know that their choice would be highly subjective to what they prefer (culture fit) so I wasn't too surprised. 4. Shopify should come up with a neutral way to communicate so they don't come across as if they are offering you a job when really they are not. 5. For the stage 1 part, maybe they should come up with a set of specific questions (2 - 3 each as each has it's 5 mins with you) and divvy them between the 4 recruiters doing the interview, that way they are not asking the same thing. 6. I get that the company wants to make interviewing "cool" but perhaps find a way to expedite the process. I was lucky my process was done in 2 weeks but some on here were interviewed for months and then no offer (back to #4). Although, I wonder if they would have ever gotten back to me had I not emailed to inquire/get some feedback. Overall it seems that nice people work there and they seem to care about the employees.

      Interview questions [1]

      Question 1

      What stream in HR would I be interested in: 1. Recruiter 2. Researcher 3. Talent Acquisition
      1 Answer
      1

      Other Human Resources Interview Reviews for Shopify

      Human Resources Interview

      Jan 14, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Shopify

      Interview

      Virtual phone screen with a recruiter. Then a follow up interview with the hiring manager to discuss your life story. Recruitment process for screening took longer than the job posting described.

      Interview questions [1]

      Question 1

      Describe your work experience and lifestory.
      1 Answer
      1

      Human Resources Interview

      Jan 31, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Shopify in Dec 2021

      Interview

      Life story interview with a recruiter. I honestly find this particular interview odd - first, this was my first conversation with anyone at the company and they scheduled this for an hour - seems like not a great use of their time? And then I just talked about my career for almost an hour - didn’t know really what they wanted me to focus on. Felt long winded and overkill. Inserting a bit more focus into the life story seems like it would help everyone. Needless to say I never heard anything back after, not even an email turndown or anything. PSA to employers: candidates remember when they’re treated well as they network with others.

      Interview questions [1]

      Question 1

      Tell me about your life story
      Answer question

      Human Resources Interview

      Dec 30, 2020
      Anonymous Interview Candidate
      Montreal, QC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at Shopify (Montreal, QC) in Nov 2020

      Interview

      I was extremely excited to get an interview with Shopify, it is an organization that I had been curious about and attentive toward for years however was working for another company where my career was doing very well so when it came time to open the door, I was enthusiastic and so incredibly welcoming of this opportunity which I ensured to translate upon the first interaction. Unfortunately from the first "hello" on the recruiter side it became clear that it was going to be a very difficult exchange, something was off and this person was having a BAD day. The invite sent had links for a video / audio link and though the webpage for Shopify clearly states that they do a phone screen first, I went with the flow and fully prepared for the video at the same time. The recruiter was significantly late - did not apologize. She was cold and abrupt from the jump off. I did my best to ask how the day was and how things were going ... busy time of year etc. (as if often the case in HR end of year) and it was a cold brush off with a lot of sighing. (sighing!) I asked if I was in the "correct" video room and was chastised for not following instructions in a curt and condescending tone. I simply said "no problem" I understand from the process it's supposed to be phone only so no issue for me ... the reason I am in the room is because the invite has the link and says to kindly log in. I was met with a sigh, silence ... more silence and a comment about how TODAY it will be phone ONLY, that's that. (???) no apology. I kept it cool and calm though I felt like i was slowly dying inside from complete letdown ... several questions were somewhat unclear in that the recruiter would start with one, got distracted and stopped mid sentence, paused .... sighed ... and would get lost enough to continue with another question ... making a two in one that were unrelated ... took my time to answer both by recapping the question up front I was answering. I provided answers ... one answer was met with a comment unrelated my answer : "I don't even understand why you'd be right for this role ... you are not really HR you are OD... you don't have the background... have you even done HR ... how is this related?!" There was no disguising any form of irritation. I did my best to slalom and swerve the evident mood but at some point ... Nearing the end of the interview I was met with "so in terms of reporting, can't tell you who you will report to or when you / we will know because we just went through / are going through another re-org ... all of HR is impacted so <I> don't even know who <I> will be reporting in to!" I advised that I was sorry to hear about a stressful time and that it was absolutely normal to not have all these details however I hoped I had been able to answer any questions and if there was anything else that I could clarify or delve in to further .... Immediately met with a firm no ... followed by I will get back to you regardless of outcome = you aren't going any further. Won't deny it that in over 15 years of professional experience ... working tirelessly and having all the right drive, ambition and ethics ... I have never - ever been so shocked at the complete and utter disrespect by a Talent finder . I share so that others know... Shopify is currently going through something substantial and if you feel like you were raked through the coals recently ... I feel your pain ... chin up as there seems to be a whole lot of stress coming out from the seams.

      Interview questions [1]

      Question 1

      Tell me your story, start with High School....
      1 Answer
      5
      avatar
      Shopify response
      5y
      Hi, there. Thank you so much for sharing feedback from your interview with us, we really appreciate you taking the time to share this. It sounds like your experience fell far short of our usual high standards, and I would love to dig into this deeper for you to make sure your candidacy was treated fairly. If you could send us an email detailing your top feedback points, or even just to reach out to begin a conversation, from there we will be able to get it in front of the right people: https://bit.ly/2ICKkCX. Adding ‘Glassdoor’ as the subject link of the email will ensure we can find your email faster. Thank you again for flagging this with us!

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