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      Customer Service Interview

      Nov 22, 2019
      Anonymous employee
      Toronto, ON
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify (Toronto, ON) in Oct 2019

      Interview

      Quite the process. The whole thing took more time than I anticipated with long-form questions, skype calls, and situation testing questions that take a bit of research. All in all, it was fair for what the work is, expecially since the position is remote.

      Interview questions [1]

      Question 1

      When was the last time that you failed? Explain it and what you learned.
      Answer question
      1

      Other Customer Service Interview Reviews for Shopify

      Customer Service Interview

      Jan 7, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Shopify

      Interview

      I had a great interview experience with Shopify. The process was well-structured, transparent, and respectful of my time. The interviewers were friendly, thoughtful, and clearly invested in understanding both my skills and how I think through problems.

      Interview questions [1]

      Question 1

      Personal strengths and how i manage workload
      Answer question

      Customer Service Interview

      Jun 13, 2022
      Anonymous Interview Candidate
      London, England
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Shopify (London, England) in Jun 2022

      Interview

      Mainly speak about yourself, the interviewer will go through your cv and will ask about your experience in the company , what you like to do, why Shopify... i was really interested about the job the company seem to be a great place to work, the concept look amazing but during the interview thing seem really off...

      Interview questions [1]

      Question 1

      why shopfy? How was your experience in this company? what do you like to do?
      Answer question

      Customer Service Interview

      Feb 17, 2022
      Anonymous Interview Candidate
      Ōsaka, Osaka
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Shopify (Ōsaka, Osaka) in Jan 2022

      Interview

      General question about our background , how you’ve done your job well, what was the hardest things in you job. Interviewer so kind and easy to talk. They answered my question and concern with clear answer.

      Interview questions [1]

      Question 1

      Tell me about your background
      Answer question

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