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      Support Advisor Interview

      Apr 14, 2021
      Anonymous Interview Candidate
      Toronto, ON

      Other Support Advisor Interview Reviews for Shopify

      Support Advisor Interview

      Jun 21, 2024
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify (Toronto, ON) in Mar 2021

      Interview

      The interview was over all an amazing experience. At first I had a very casual zoom video call with the HR interviewer. He was a delight to talk to, he answered all my questions and he made me feel like it was more of a conversation of getting to know me and me getting to know more about Shopify than an actual interview. It was a breeze, I thoroughly enjoyed it! After you get through, you get an email to set up a date for your technical interview, I was very nervous! But the interview wasn't that bad, maybe cause I had prepared a lot for the interview. ALOT!!! My technical interviewer was as awesome as my previous interviewer. He helped calm my nerves and he gave constructive feedback throughout the interview which was extremely helpful. Word of Advice: Be engaging, ask about how the interviewer is doing. Be nice. And don't be afraid of asking questions. The next day, the HR interviewer called me and offered me the job!! It was very exciting! He ran through the entire onboarding process. As exciting as it sounds, unfortunately I couldn't join Shopify due to personal reasons. But Shopify has set the bar of how amazing an interview can be! :)

      Interview questions [4]

      Question 1

      Talk about your previous job and company for 5 mins.
      Answer question

      Question 2

      What made you choose Shopify?
      Answer question

      Question 3

      How to add staff members with limitations on what they can see?
      1 Answer

      Question 4

      Resend confirmation email to a customer
      Answer question
      4
      Positive experience
      Difficult interview

      Application

      I interviewed at Shopify (Dublin, Dublin)

      Interview

      La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.

      Interview questions [1]

      Question 1

      Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
      Answer question

      Support Advisor Interview

      Jan 21, 2024
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify (Ottawa, ON)

      Interview

      Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.

      Interview questions [1]

      Question 1

      If I was a customer and I wrote in with "x" question, can you share what you would respond?
      Answer question

      Support Advisor Interview

      Nov 19, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify

      Interview

      Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role

      Interview questions [1]

      Question 1

      please tell me about yourself
      Answer question