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      Support Advisor Interview

      Jun 25, 2021
      Anonymous Interview Candidate
      Vancouver, BC

      Other Support Advisor Interview Reviews for Shopify

      Support Advisor Interview

      Jun 21, 2024
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify (Vancouver, BC) in Jun 2021

      Interview

      It is a 2 stage interview process. The first stage is a life experience interview where they dive into you background and history. It is pretty casual but what they try to see is if you are going to be a good fit. The second interview is their infamous gauntlet interview where you have to give a technical test. This needs a quiet a lot of practice and also depends well on how well you can multi-task, research and problem-solve. All the answers are in the help centre but finding it can be challenging given that you have limited time.

      Interview questions [1]

      Question 1

      Chat: How do you add pictures? Chat: How do I share image link on social media platforms?
      1 Answer
      2
      Positive experience
      Difficult interview

      Application

      I interviewed at Shopify (Dublin, Dublin)

      Interview

      La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.

      Interview questions [1]

      Question 1

      Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
      Answer question

      Support Advisor Interview

      Jan 21, 2024
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify (Ottawa, ON)

      Interview

      Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.

      Interview questions [1]

      Question 1

      If I was a customer and I wrote in with "x" question, can you share what you would respond?
      Answer question

      Support Advisor Interview

      Nov 19, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify

      Interview

      Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role

      Interview questions [1]

      Question 1

      please tell me about yourself
      Answer question