SmartBear Associate Customer Support Engineer interview questions

I originally applied for a different position but was told I would be a better candidate for the mentioned role. I interviewed in person and felt it went really well with the Director of Customer Success and Documentation. I had a technical interview/assignment about week later and passed that. Then they asked for references which I provided. They only contacted one and then told me several times a week for the following month that they would have a decision for me soon. I turned down a role for another company because human resources told me I was the front runner for this role several times. The other role paid more, but I was interested in their product and think the company has a bright future. I told the human resources representative this. A month later after being told everyday for the fourth week that there would be an answer the next day I was given a generic denial notice that didn’t even have the name of the job in it. I don’t mind being turned down for a job if a company thinks I am not the best candidate. I mind being deliberately misled as they shop around for candidates with slightly more experience in an associate level role and I believe thats what happened here. I still think they are a great company and will continue to grow and succeed, but was really disappointed with the way I was treated by human resources in this process. I hope they work this out and I was personally very excited by their products and benefits. I would take anything human resources tells you along the way in the process with a grain of salt. I have never been treated like a disposable commodity in my interviewing experience as much as I have been by SmartBear.