Technical Support Representative applicants have rated the interview process at SolarWinds with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SolarWinds overall takes an average of 21 days.
Common stages of the interview process at SolarWinds as a Technical Support Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Skills test: 33%
Group panel interview: 17%
Background check: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at SolarWinds (Cork) in Oct 2023
Interview
I am very happy about how Solarwind treated me throughout the interview process. I had 3 Technical round and 1 HR round interview. All the technical interview were professional and supportive. The importance was given on how one would derive at problem solving skill along with previous expereince. Discussed about role on Technical support/products which I had worked before/linux/networking concepts. And HR was supportive throughout the interview, it felt so good to be part of interview process. She handled the entire communication very well and was prompt. I have overall 8years of experience and I would rate this interview process and HR communication to be the best.
Interview questions [1]
Question 1
Networking concepts
Linux concepts
Technical role scenario based questions
I applied through other source. The process took 4 weeks. I interviewed at SolarWinds (Charlo, MT) in Jan 2022
Interview
They call me from my linked then phone interview, then goes to 3 set of several interviews. Luckily are those questions related to my role was answered base on my experience. If I dont know the answer, I will tell them I did not yet encounter that please give me some time to check on that specific technologies like WMI.
I applied through a recruiter. The process took 2 weeks. I interviewed at SolarWinds (Cork) in Oct 2019
Interview
3 stage process, they are recruiting people and not the knowledge only people. The attitude matters to them and that is why I believe for there support team to be one of the best in the world.
Interview questions [1]
Question 1
Q: SNMP, WMI, SQL, Windows Server, What does SolarWinds provide to there customers