I applied online. The process took 12 months. I interviewed at Southwest Airlines (Dallas, TX) in Feb 2016
Interview
Applied in April 2014; I received a few email updates over a 7 month period basically telling me to be patient. Finally in February I received an email to schedule my phone interview. My phone interview was amazing. A few days later, I received another email asking to call a Southwest Recruiter to schedule a face to face interview. Once I scheduled my face to face, I flew to Dallas approximately a week later. I was interviewed by 3 recruiters; 2 are current F/As and 1 is a base manager. They were extremely nice and friendly. They made me feel very comfortable. I received a call the next morning once I got back home with a CJO! I've completed my drug and background checks; just waiting now for my training date.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer/passenger...
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?