I applied online. I interviewed at Starbucks (Lakeland, FL)
Interview
Quick and easy process. Interviewed through Zoom and was notified quickly after. Asked basic questions that focused on situations, customer service, and experience. Know your experience and be ready to share customer service experiences. Looking for good personality.
Interview questions [1]
Question 1
Can you talk about your customer service experience?
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.