I applied online. The process took 2 weeks. I interviewed at Starbucks (Pittsburg, CA) in Apr 2025
Interview
The Starbucks interview process is friendly and conversational, focusing on customer service experience, teamwork, and availability. It typically includes one in-person or virtual interview with a store manager or shift supervisor.
Interview questions [1]
Question 1
Can you describe a time you dealt with a difficult customer and how you handled it?
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.