I applied online. I interviewed at State Farm (Atlanta, GA) in Jan 2023
Interview
The interview is conducted by HireView. The questions are very generic and easy to follow. There are five recorded questions you must answer, and you get two chances to get your recording right. The interview isn't live, so they offer a couple minutes to prep for each question depending on the depth of it.
Interview questions [1]
Question 1
Describe a time when you had to deescalate a difficult situation with a frustrated customer. What were the steps you took to ease the situation and what did you learn from the situation.
Pretty straight forward hiring process. Its a great experience. Made me re learn skills and learn a few along the way. Its a rewarding HireVue interview experience. Not too many in between person to dealt with. HR is impressive and communicative with you. They really care
I applied online. The process took 1 week. I interviewed at State Farm (Dallas, TX) in Feb 2025
Interview
Completed video interview and about a month later had a phone call and discuss background, job expectations and asked generic questions such as "can you work in a quiet area". Once done sent a rejection email about 5 mins later. Not sure what they was looking for.
Online assessment and video interview-not hard, but can be intimidating if you don’t have a lot of experience with technology. Pretty straightforward though and easy to get through. They keep you informed throughout the process
Interview questions [1]
Question 1
How do you prioritize your activities on a daily basis?
