I applied online. The process took 4 weeks. I interviewed at SurveyMonkey (Ottawa, ON) in Jan 2020
Interview
I went through a lengthy hiring process which included a 1h 1:1 Interview and a final panel interview with 5 people all of which had 30-45 mins each. So the total for the final interview was about 3 +hrs. I spend all that time only to be told I was overly qualified for the job which was extremely frustrating, they saw my resume prior to the interview, if I was overly qualified they should have told me then and not wasted 2 days worth of vacation time to book the interviews.
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Other Customer Service Representative Interview Reviews for SurveyMonkey
A series of interviews, first by the recruiter. Then with the Manager, then you do a panel interview which will include others on the support team who are in more senior roles, or a lead. Usually another interview with a manager from a different location, until the final interview with your potential line manager. They will each have a topic to quiz you on: Technical, Team skills and soft skills.
Interview questions [1]
Question 1
How would you explain a technical concept to someone who wasn't technical?
I applied online. The process took 3 weeks. I interviewed at SurveyMonkey
Interview
Involved meeting with several executives after passing 2 rounds of phone interview and screening with an in-house Recruiter. Then I was asked to complete a mock up computer test, testing type speed and grammar. Made it to the finish line in the end.
Interview questions [1]
Question 1
Number of questions: behavioural type as well as competency-based.
The interview process was quite simple. It started with a HR interview round, followed by an interview with the manager and then there was a panel interview with 4 interviews back to back.
