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SurveyMonkey Reviews
176 reviews
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Approve of CEO
Zander Lurie
90 Ratings
Pros
"Strong respect for work/life balance" (in 36 reviews)
"Awesome culture, great benefits, coworkers are great" (in 18 reviews)
Cons
"Company is growing, growing up and moving fast" (in 6 reviews)
"growing pains - better cross-functional alignment and shared goals and incentives," (in 7 reviews)
Helpful (2)
![SurveyMonkey Logo]()
"Great company with a balanced environment and growth trajectory"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SurveyMonkey full-time (More than 5 years)
Pros
The company has undergone a dramatic change since Dave's passing. The leadership team is top notch and filled with execs who have been there and done that. You can feel the energy in the halls and at lunch when the cafe fills up. There is plenty of communication from the top through all hands, town halls and regular org email updates.
The product is fun and everyone uses it so you can tell you're making an impact. The teams are still small but the number of teams has grown tremendously. There is a lot of opportunity to work across several teams in all corners of the company.
Leadership is very accessible and does live up to the company values. The talk is backed up.Cons
A few of the strategic decisions have been terrible and short-sighted. Upward mobility is limited as people tend to stay a while. Budgets have tightened since going public. Comp is middle of the road. The company does try to make up for it in benefits and perks though.
Advice to Management
More rewards for the employees!
SurveyMonkey 2019-01-10 20:13 PST![SurveyMonkey Logo]()
"Fantastic place to bring your best self!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SurveyMonkey full-time (Less than a year)
Pros
High caliber talent coupled with very strong culture. Company is very mission driven and values are "real" and not just inspirational. Company has woven D&I into their fabric from day one. Office is beautiful, kept up and extremely comfortable. Great exposure to senior leadership no matter what level you are....there are no big egos here.
Cons
Can get sucked into a lot of meetings, so need to be mindful of managing your calendar, saying "no" and really making sure you need to attend.
Advice to Management
Please keep up the great work and lets not lose the amazing culture we have as we continue to grow!
SurveyMonkey 2019-02-06 12:08 PST![SurveyMonkey Logo]()
"An excellent workplace for parents and work/life balance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at SurveyMonkey (More than 3 years)
Pros
SurveyMonkey takes great care of its employees and has excellent benefits. You will get to work on things that impact many people, and its especially good if you are a parent or want some work/life balance compared to many other tech companies in SV.
Cons
Typical drawbacks of working for a larger (now public) company. You get your marching orders, which may include cancelling a project you are working on and having it take much longer to get released than you'd want.
SurveyMonkey 2019-02-05 14:03 PSTHelpful (2)
![SurveyMonkey Logo]()
"Engineer life == Politics and Insult"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at SurveyMonkey full-time (More than 3 years)
Pros
All the benefits, seriously few companies can match those
Cons
Many managers are from non tech background and not good for their jobs
Promotions are based on politics
Micromanagement for some and lots of insult
Some ppl in the team get preference and special treatment
some ppl in team work way too hard others have fun
Manager will set different level of expectations for growth for same level of engineers
No Engineering culture , ppl just want to get things done
lots of slackers and non working ppl
no proper salary raise cultureAdvice to Management
Do code audits
have plans for fix the broken stuff first
replace non tech competent management with strong engineering managers
promote good engineers based on skill and not on no of years of experience
promote senior engineers instead of hiring from outside (current ones know more about your system, its just the managers are playing politics)
reducing hiring of lots of fresh engineers company needs lots of mid and senior engineersSurveyMonkey 2019-01-27 12:14 PST![SurveyMonkey Logo]()
"Great Culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SurveyMonkey full-time (More than 3 years)
Pros
- Flexible time
- Great benefits and perks
- Work life balance
- Care about employee growthCons
- Business is growing slowly compared of others
- Not too much growth room for senior engineersSurveyMonkey 2018-12-10 13:04 PST![SurveyMonkey Logo]()
"Good place to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SurveyMonkey full-time (More than a year)
Pros
Great people, perks, cool
culture - really enjoy working with most of my colleagues. Smart and generally very friendly.Cons
Lack of focus, changing priorities
Advice to Management
Keep making sure politics don’t get in the way of progress.
SurveyMonkey 2018-11-09 00:18 PSTHelpful (1)
![SurveyMonkey Logo]()
"Awesome people, fun, quirky brand"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SurveyMonkey full-time (Less than a year)
Pros
Everyone that works here is awesome.
Solid executive leadership.
Other senior leaders have tenured history with SurveyMonkey, or if they're new, came from great companies they stayed at for years.
Stable, mature work environment.Cons
Since so many people have interacted with a free version of SurveyMonkey, demonstrating value for premium product price point can be a hurdle with customers.
SurveyMonkey 2018-10-16 14:07 PDT![SurveyMonkey Logo]()
"Great place to work"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI worked at SurveyMonkey full-time
Pros
Smart people
Strong business
Good work life balanceCons
Company has become more formal as it has grown and post IPO.
Advice to Management
Keep it pu.
SurveyMonkey 2018-10-18 11:51 PDTHelpful (5)
![SurveyMonkey Logo]()
"Accounting"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Neutral OutlookNo opinion of CEOI worked at SurveyMonkey full-time (More than a year)
Pros
Good benefits, breakfast, lunch, fully stocked kitchen.
Top of the line perks.Cons
Pay is average. Depending on what department you’re in working at SM could be really good or really bad. Accounting department has high turnover. No work life balance, even though it’s one of the core values. No room for growth. Some managers, micromanage. You are expected to work and always work regardless of what you have going on in your personal life. Unlimited PTO doesn’t really mean anything for accounting, managers will still email you while you’re on vacation and expect an answer.
Advice to Management
Hire more people and fight for headcount rather than burning out your employees. SM is such a great company with good values, but some departments are killing the culture.
SurveyMonkey 2018-10-24 21:23 PDTHelpful (1)
![SurveyMonkey Logo]()
"Pretty good, not bad"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Pros
Nice environment, relatively laid back. Really awesome lunches with great cooks
Cons
The product is pretty dumb, and trying to hype it up is painfully obvious
SurveyMonkey 2018-10-01 09:32 PDT
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SurveyMonkey Response
Feb 8, 2019 – SurveyMonkey People Team
Thank you for taking the time to share this advice. We believe that SurveyMonkey offers a market competitive Total Rewards package to include – base salary and a formal company bonus plan, a rich benefit offering (including our new ESPP Plan) and an equity program that allows all employees the opportunity to receive ongoing annual grants based on performance and contributions. Equity allows team members to share in the value of the company that they are helping to build.... MoreLess