I applied online. The process took 2 weeks. I interviewed at Sutherland (Windsor, ON) in Dec 2014
Interview
I applied online, it took them 2 weeks to call me. The phone interview was short and fun, went to the interview with HR next day, it didn't take much time, he asked me some questions about how to deal with customers and general information about technology
I applied online. I interviewed at Sutherland (Windsor, ON)
Interview
Long-ish wait time but pretty quick interview, asked me about how I would deal with irate callers, how I felt about processes and flows on phone, and asked for specific scenarios regarding tech support calls.
Interview questions [1]
Question 1
How would you deal with an irate customer on a call?
I applied online. The process took 5 days. I interviewed at Sutherland (Windsor, ON) in Nov 2018
Interview
Applied online. First a telephonic interview was taken and then the second round was a face to face interview at the office. Interview was taken by one of the managers. General questions about previous job, behavioural questions, and basic technical questions about computers.
Interview questions [2]
Question 1
What steps will you take if there is no picture coming up on television?
I applied online. I interviewed at Sutherland (Cochin) in Jul 2018
Interview
the interview process is too lengthy and I have got selected after giving 3 times.one of the time they rejected me to attend the interview because of wearing jeans.there is aptitude test, language and typing skills is also main part for the selection.