I applied online. The process took 2 weeks. I interviewed at Synchrony (Canton, OH) in Sep 2016
Interview
The interview process comes in two phases. There is a preliminary phone interview with recruiter and if you are selected for second interview you will meet with either two department managers or 1 manager and supervisor and be asked as series of questions by both parties.
Interview questions [1]
Question 1
Describe a situation where you had an irrate customer and how did you resolve this mattter.