I applied online. The process took 1 week. I interviewed at T-Mobile (Springfield, MO) in Aug 2017
Interview
It's very easy, go in with even the slightest bit of professionalism and customer service skill. They'll hire about anyone. Just answer a few situation questions and do a mock phone call.
Interview questions [2]
Question 1
What would you do if a customer is angry with you about your resolution?
E The interviewer and interviewee introduce themselves and set the purpose of the conversation.
2. Questions and answers – The interviewer asks questions to understand the interviewee’s skills, background, opinions, or knowledge.
I applied online. I interviewed at T-Mobile (Durham, NC) in Jun 2025
Interview
The interview was smooth. Very nice conversation from hiring manager to where it didn’t feel like an interview. Was supposed to have a second interview but they hired me from the first one.