I applied in-person. The process took 3 weeks. I interviewed at TD (Mississauga, ON) in Feb 2015
Interview
It was a little backwards for me. I handed in a resume in person, and about 2 days later was scheduled a face-to-face interview in branch. About 4 days later received a call offering a position as CSR. About a week later I was emailed a personality test, and then about 5 days later a phone interview with HR.
Interview questions [1]
Question 1
Lots of questions:
Availability
Why you will quit your current job for TD (if applicable)
A time when you had to go outside of your regular role to satisfy a customer?
A time when you recommended a product to a customer that they did not like, and how did you handle the situation?
How do you deal with constructive criticism?
Some questions were fairly difficult. I strongly prepared practice questions and some were still tough to quickly answer.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through college or university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.