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      Customer Service Representative Interview

      Jan 19, 2016
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TD (Waterloo, ON) in Jan 2016

      Interview

      3~4 weeks later, got a phone call for a group interview. The interview process was clear and easy. They tell you what steps to take and how to do in the interview. Had about 4~5 days to prepare for the interview, but you know what?! "BE YOURSELF"! They make you comfy as a their staff.

      Interview questions [3]

      Question 1

      Tell me about yourself!
      Answer question

      Question 2

      Sell the watch!
      Answer question

      Question 3

      Why TD?
      Answer question
      1
      avatar
      TD response
      10y
      Thanks for the kind words! We're happy you had such a great experience.

      Other Customer Service Representative Interview Reviews for TD

      Customer Service Representative Interview

      May 17, 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026

      Interview

      Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.

      Interview questions [1]

      Question 1

      Tell me a time you dealt with a difficult customer.
      Answer question

      Customer Service Representative Interview

      Mar 1, 2026
      Anonymous employee
      Edmonton, AB
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TD (Edmonton, AB)

      Interview

      It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well

      Interview questions [1]

      Question 1

      how to deal with an angry customer
      Answer question

      Customer Service Representative (CSR) Interview

      Jun 11, 2026
      Anonymous Interview Candidate
      Vaudreuil-Dorion, QC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through college or university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026

      Interview

      It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.

      Interview questions [1]

      Question 1

      Tell me about yourself and your goals
      Answer question