I applied online. The process took 1 day. I interviewed at TELUS (Calgary, AB) in Jun 2015
Interview
through an external agent . Relatively simple process, however it sounded like the interviewer was sugar coating a lot of the cons of the job and giving indirect answers. It would have been nice if he had been straight forward. Relatively standard questions about past exeperience and sales skills. It was a short 15 minute interview and they called me back for another round, but to which I declined.
It was stressful .I don’t expected but it was in 2 languages. There were a lot of questions. The annoying thing for me was that it was switching from one language to another.
Brief phone interview. Asked about previous experience. And they judge your phone speaking ability. It’s abit too brief and the conversation from the interviewer is very scripted. Maybe it would be better to have an opportunity for a face to face interview.
I applied in-person. I interviewed at TELUS (Casablanca, Greater Casablanca) in Feb 2024
Interview
Le processus d'entretien d'embauche pour un poste de service client chez TELUS varie en fonction du rôle, mais il suit généralement plusieurs étapes standardisées pour évaluer les compétences, l'expérience et l'adéquation culturelle des candidats
Interview questions [1]
Question 1
Donnez un exemple où vous avez résolu un problème complexe pour un client.
