I applied through a recruiter. The process took 1 week. I interviewed at The Body Shop (Toronto, ON) in Jun 2016
Interview
I was recruited by the SM from my resume on indeed. I only made it to the second round of what is supposed to be a three round process. I was called by the SM and was given a phone interview for about 10 minutes and then she set up a phone interview. Then I met with the store manager of the store I was applying for. Fairly simple questions, nothing unexpected for an interview. She was super nice We ended the interview with a roleplay on the sales floor. and she gave me a full size product to try for free! The second interview was at a different location with their "talent" manager or whatever she's supposed to be. I arrived about 10 minutes early so I wasn't surprised when she wasn't ready yet. I just walked around the store and waited. I was surprised however when 10 minutes after my interview was supposed to start, she still wasn't ready. She then interviewed me and basically asked me all the questions I was asked in the first interview. She asked me about a job I had prior to this interview and she began to ask a lot of questions about why I was there for a short period of time (which was a personal family matter...which I explained) and she said "well you should have something set up before you left" and wrote that on my interview sheet and from there I knew I wasn't getting the job lol.
Interview questions [1]
Question 1
Name a time when you had to discipline an employee
I applied online. I interviewed at The Body Shop (Richmond, BC)
Interview
Applied it online! Got accepted by through on-site interview! Mostly just simple questions about yourself and experience in term of leadership. The office is quiet and you'll be 1 on 1 interview with the manager face to face.
Phon call then video call followed by a shop floor trail. This involved also selling them a product by researching the ingredients they then tested you and saw how you approached customers.
I applied online. I interviewed at The Body Shop in Nov 2020
Interview
I applied online and got a phone call 2 weeks later. I first had a quick interview with a FT employee, then a second longer one with the store manager (both in person.) I was mostly asked some situational questions, with a little bit of role-play here and there. Was told they’d make a decision within a week but I never heard back after that. I got the impression that the company likes people who are sales-oriented and aggressive with their customer approach.
Interview questions [2]
Question 1
What would you do with if one of your coworkers was underperforming?