The Body Shop Interview Questions | Glassdoor

The Body Shop Interview Questions

Interviews at The Body Shop

316 Interview Reviews

Experience

Experience
63%
21%
16%

Getting an Interview

Getting an Interview
64%
26%
3%
2
2
2
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (11)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Body Shop.

    Interview

    Had two interviews. First one caught me off guard because I was only told that it was going to be a meet and greet but it turned into role playing scenarios. Second one was quick and easy. Wasn't asked a whole lot of common interview questions instead we casually chatted about my previous work experiences and the weather. Got a follow up call a few hours later for an offer.

    Interview Questions

    • How did you motivate your team if they were feeling down and sluggish?   Answer Question

  2. Helpful (11)  

    Part Time Assistant Manager Interview

    Anonymous Employee in Braintree, MA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at The Body Shop (Braintree, MA) in June 2014.

    Interview

    I had one in person interview, questions were relevant to the position and my past experience, followed by two phone interviews (one with a different store manager and one with the district manager), interviews were short, store managers cared about past experience, future goals, and how I would handle different situations in that position.

    Interview Questions

    • What would you do if you saw an employee stealing from the store?   Answer Question
  3.  

    Part Time Assistant Manager Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Body Shop (Charlotte, NC) in July 2014.

    Interview

    Applied online to The Body Shop and got a call back from the district manager almost a month later (I actually forgot I even applied). She set up a phone interview a few days later, and it was super easy. I highly suggest researching the company and getting some background info on them before the interview. The questions were pretty basic - Where do you see yourself in the next 5 years? Describe a time you dealt with a difficult customer? Describe a time you went out of your way to make a customer happy? Etc. I got a call back a few days later and was offered the job.

    Interview Questions

    • Describe a time you went out of your way to make a customer happy?   Answer Question

    Negotiation

    Didn't negotiate because I was currently making $8.50 and was offered $11/hr


  4.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Body Shop in November 2014.

    Interview

    I applied online and about a week later the store manager called to set up an interview. She asked basic questions mainly regarding retail experience. A week after that, the I was set up with an interview with the district manager. She asked a lot of managerial questions and she asked a lot about my past job. Overall it was pretty simple, it wasn't too overwhelming.

    Interview Questions

    Negotiation

    No negotiation


  5. Helpful (2)  

    Part Time Assistant Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at The Body Shop in August 2014.

    Interview

    Originally my interview was scheduled for a Saturday, later the manager called to reschedule twice. When I arrived for the interview it was a one-on-one format which I tend to prefer. The questions were general in the beginning (i.e. Tell me about yourself, Tell me about a time when you were put into a difficult position, etc.). Towards the end of the interview I felt that I was being lead into trick questions. We also discussed my previous experience working as an ASM and certain procedures I had implemented. April, the store manager, said she wanted the interview to seem like a conversation but to me it came off as if she was "schooling" me or trying to teach me a lesson in a condescending way. She even went as far as to say one of my ideas was "stupid". By that time I was extremely uncomfortable and questioned leaving right then and there. I ultimately stayed and was even offered the position but turned it down due to my experience in the interview.
    It was extremely disappointing to me and not only did they lose a potential manager but they also lost a loyal customer.

    Interview Questions

    • Tell me about a time when you were put into a difficult position in the store.   Answer Question

    Reasons for Declining

    I felt uncomfortable in the interview and concluded that the position would be the same way.


  6.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at The Body Shop in February 2011.

    Interview

    I was asked to go to one interview and got a call back the next day that I got the job. The interview was great. I usually get very nervous. I was very comfortable with the store manager right off the bat. She was up beat. Seemed like she liked what she did. Which really drew me to the job. Asked questions I had no trouble answering and if I didn't understand something was explained to me in detail.

    Interview Questions

    • I was asked about what my biggest pet peeve was. Which I thought was cool.   Answer Question

    Negotiation

    I got offered a dollar over minimum wage . With my experience i thought was fair.


  7.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Body Shop in November 2011.

    Interview

    Applied online. Got called for interview. Started working the next day.

    Interview Questions

    Negotiation

    Offer was more than expected so I accepted

  8.  

    Part Time Assistant Manager Interview

    Anonymous Employee in Milford, CT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Body Shop (Milford, CT).

    Interview

    Phone then in person. The phone interview was quick and then the in person interview followed and was great

    They asked about my past history. Did I have sales experience. Why I wanted to work with the body shop. What products did I like

    Do your research

    Interview Questions


  9.  

    Part Time Assistant Manager Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at The Body Shop (New York, NY) in September 2014.

    Interview

    There were 3 interviews. First interview with the shop manager of the store I was going to be working in (Louise in Harlem) lovely lady just so happy and positive and really expressed the love for her company. Ask me about my previous work history and just went on to asking me what I believe I can do for the company. The. We went to the sales floor to do a live demonstration on trying to sell the product to a customer. Also we lease lined and this was all in my interview but it went well and I moved on to my second interview which was with another shop manager at Rockafeller center and she was a but tufted sweet lady still but gave me a description of her background with the company asking me basically the same questions as the first one the. Giving me feed back on how she felt about the interview which was very helpful. Last interview with the district manager. She seem very cool. Sounds way different from how she looks but a very relaxed woman. She asked me basically the same questions and then just asked me why did I want the job and do I feel like I was best for the job.

    Interview Questions

    • When was a time when you had to resolve a issue for an upset customer ?   1 Answer

  10.  

    Part Time Assistant Manager Interview

    Anonymous Employee in Toms River, NJ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2 weeks. I interviewed at The Body Shop (Toms River, NJ) in September 2011.

    Interview

    My first interview was a face-to-face interview with the store manager of the location I applied. The process was about ten minutes long. She asked me very generic questions about my retail experience. None of the questions were very hard. They focus very much on appearance. They prefer you to be slender, with nice skin, and wear a lot of makeup. The second part of the interview was a 3 step demonstration in the store with another employee. This is very easy as long as you pay attention to what the employee is saying as she does the demonstration on your skin. When you give the demonstration back to her try and repeat everything she has said in your own, while adding creative tidbits of your own. After this there are two phone interviews. One with another store manager and another with the district manager. These are also very generic interviews. Be prepared for the question "tell me about yourself" and "how do you like to be managed". Also research the company first, they make ask you what you know about them. They also like to hear you brag. I received a call back with a job offer within a few days of the last interview.

    Interview Questions

    • Tell me about a time when you resolved a customer issue at your former place of work.   Answer Question

    Negotiation

    I was able to negotiate up from eight dollars an hour to ten. If you have decent experience you should be able to negotiate. Tell them your on the fence about another job offer that wants to pay more.


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