I applied online. The process took 4 weeks. I interviewed at The Body Shop in Sep 2020
Interview
2 stage Process. After submitting CV etc took more than a month to hear back, but once interview process started it took 2 weeks from interview to offer.
1st stage- Telephone Interview - given a brief via company handout and answer questions depending on this brief. (All to do with your knowledge of how well you read through the brief, the company, values its history and products. What are your personal achievements and your motto/rule to live by. Seemed a bit far fetched and store managerial level rather than Team Lead level in retail.
2nd Stage In-store Interview
Usual: why you are good for this role, how does your previous experience relate, in this scenario what would you do, have you lead a team before, when and what challenges and breakthroughs did you experience. What are your strengths and your weaknesses.
Interview questions [1]
Question 1
Have you managed a team before? How many members? What were your setbacks and achievements?
I applied online. I interviewed at The Body Shop (Richmond, BC)
Interview
Applied it online! Got accepted by through on-site interview! Mostly just simple questions about yourself and experience in term of leadership. The office is quiet and you'll be 1 on 1 interview with the manager face to face.
Phon call then video call followed by a shop floor trail. This involved also selling them a product by researching the ingredients they then tested you and saw how you approached customers.
I applied online. I interviewed at The Body Shop in Nov 2020
Interview
I applied online and got a phone call 2 weeks later. I first had a quick interview with a FT employee, then a second longer one with the store manager (both in person.) I was mostly asked some situational questions, with a little bit of role-play here and there. Was told they’d make a decision within a week but I never heard back after that. I got the impression that the company likes people who are sales-oriented and aggressive with their customer approach.
Interview questions [2]
Question 1
What would you do with if one of your coworkers was underperforming?