I submitted my application online and was contacted within a week. Did a phone interview with boilerplate interview questions (tell me about yourself, tell me about a time when you multitasked, what experience in sales do you have, etc.). Then from there was contacted within a few days from the store's HR manager to set up an interview. Interviewed with a department manager (though he wasn't from flooring, and I do know that others interview with the assistant store managers). He asked some more general questions in addition to specific sales questions but they weren't expecting me to be a genius about flooring, they just want solid employees who seem to be able to sell for them. For example he asked me to role play selling a carpet to see what I'd bring up (budget, style, location, etc.). After interview they hired me on the spot contingent upon a drug test and background check.