The Home Depot Interview Questions | Glassdoor

The Home Depot Interview Questions

Updated May 20, 2018
4,178 Interview Reviews

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  1. Featured Interview

     

    Software Engineer Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at The Home Depot (Dallas, TX) in March 2018.

    Interview

    I was first contacted by a Senior recruiter, Korinne Powell. She asked me about my projects and some basic resume questions. I was then called for an onsite interview followed by a phone screen. Throughout the interview process, Korinne was very kind and helpful with her prompt responses and I do believe we need more recruiters like her, she made the whole interview process easier for me . And the interviewers were really experienced and were understanding. Overall it was a very positive experience thanks to their excellent recruiters.

    Interview Questions

    • Why do you want to work at The Home Depot?   1 Answer

  2. Helpful (502)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2+ weeks. I interviewed at The Home Depot.

    Interview

    First phone interview then assistant manager interview then store manager interview then you have to do drug test and they will call you back for training which is really long

  3. Helpful (31)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot.

    Interview

    Asked about 6 questions on how u would with interest w customers very easy interview drug test & background check happens about a day later . Pay is about 11.50 a hr during peak seasons after that if goes down

    Interview Questions

    • How would u deal w a rude customer   1 Answer

  4.  

    Sales Associate Interview

    Anonymous Interview Candidate in Newburgh, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Newburgh, NY).

    Interview

    Attire was Business Casual. I was lead into the back and asked some basic sales question, they will also ask what are your hours so be sure to have those ready

    Interview Questions


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Home Depot.

    Interview

    Phone Interview, they asked what hours I could work. Told me how much i would be making and generally were sweet and friendly. Interview by a manager. His name was John. I got offered the role but ended up turning it down to work at Starbucks. It was a good position to have while studying at college.

    Interview Questions


  6.  

    Merchandising Execution Team Interview

    Anonymous Employee in Gig Harbor, WA
    Accepted Offer
    Positive Experience

    Application

    I applied online. I interviewed at The Home Depot (Gig Harbor, WA).

    Interview

    Several questions were asked on past experiences and how situations were handled. It was a one on one interview and a drug test was ministered after being oggered the job.

    Interview Questions

    • Name a time when I had multiple tasks to handle at once and how I went about doing this.   1 Answer

  7.  

    Merchandiser Interview

    Anonymous Interview Candidate in Escondido, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Home Depot (Escondido, CA).

    Interview

    I applied for a job with Home Depot on line. After approx. 2 weeks i receive a call from an "888" number on my phone the call was an auto mated male voice confirming that I recently applied for a position with Home Depot the course of the phone call would continue by me pressing 1 or 2 for yes or no. The next part of the automated call was a test I was going to be given the automated voice let me know that IF I were to answer "no" to any of the following questions i would no longer be eligible for a position with Home Depot. The questions were 5 in quantity asking me if I am available to work days, nights or week-ends and a couple of other questions in which I answered all of them 'yes'. "Great" said the automated voice 'now lets schedule you for an interview, the voice gave me an option of what days and hours were available i chose a day and time and I was given a confirmation number . I then received an email confirming the interview. I found this to be cold, just a disturbing form of getting a chance to be hired on with a company and it took away from me personally what I felt that "home' stood for, When I think of Home Depot I always had the visual of a place that sells things for people to build or improve their "Homes' the automate computerized call left me feeling like this company has taken away a responsibility of managers to find employees by weeding them out over the phone just by hearing the voice of someone will show the enthusiasm that is expected when working in a place that deals with customers.

    Interview Questions

    • I was asked what I would do if two fellow employees were to start arguing while in front of me? I was asked what did i do at a previous job that was above and beyond my duties for a customer or fellow employee - this question is ludicrous because every job has different situations and different policies what I may be able to do for a customer at one place may not be plausible at another company due to rules regulations and polices, in other words the person giving the interview may see what I did for a customer while working at another employer as someone who didn't follow the company's policies where i am applying, so this question should have no value to hiring someone and should be omitted from the hiring process- in my opinion. The other question was why Home Depot - why? Well I applied because I thought I would like working for the company - I don't apply for a job if I am not familiar with what they do or have some interest in it, Why not? Because I heard that home depot was hiring and i happen to be looking for a job - prior to when home depot was hiring I was employed so i didn't need follow through since I was already employed. At no time was I asked what i had experience in as far as retail, I was not asked if i was familiar with SKU's or resets or POG's or setting up for holiday merchandise or running inventory on merchandise to make sure that the stock matched the inventory - many times there will be a mis-sale in which a error in the bar code or shoplifting will ultimately cause a store to believe they have merchandise on hand and when a customer is in need for something and there isn't any on the floor or in back stock but the store records show differently, NOTHING, was in reference to the actual position of merchandising - the person giving the interview told me that he was not use to giving interviews and if he happened to fall asleep during the interview to make sure i wake him because he finds the interview process to be quite boring and not his cup of tea, and this person's lack of interest in interviewing me or anyone else has been put in charge of making a decision regarding the future of the applicant as well as the company. That had to be the rudest thing I have ever had said to me at an interview in my life. He then said we were done and that it would be a couple of days and this was a 10 minute interview, I was told that home depot gives 5 min to 10 min interviews if they don't like what they see or hear in the first five minutes they end it and send you on your way if you make it to 10 mins then you have a chance because they like what they saw and heard. So I made it to 10. Never to hear back on the job but to get called in for another interview in which I was interviewed again by a non - manager but an associate - who normally didn't do interviews given no questions regarding the position and she doodled the entire time on a piece of paper then asked me if i had the confirmation number from the automated voice and I said no she said she would look it up and turn it in to the supervisor and then I was told as we walked out together, you know don't give up keep trying I am sure there is a job out there for you. As she flipped her hair and started to talk to another employee with the company about going on break, I know she never gave my information to her supervisor and yet I get another call for another interview a week later for a different position, You know what Home Depot, you blew it with me, your company sucks I will find a job elsewhere. Oh and to top it off after each interview I received an email from the home depot asking me to rate the interviewer and the process and I gave it all thumbs down and then I was offered a selections of coupons and if I wanted to be added to the marketing company that was providing this interview process for home depot....can you believe that? They were never hiring they were looking for customers and surveys - getting paid by some marketing company the survey asked me if i would ever shop at home depot or if I would recommend friends and family to shop at Home depot before this experience yes after this experience I will never step in foot of a Home Depot again, they missed out i would have been an awesome employee but they were looking for someone to breakup their school yard fights while limiting the customer service experience to customers by standing behind that line of limitations they give them, I will take my business to Lowes or Ace .   1 Answer
  8.  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot.

    Interview

    There was a quick phone interview that discussed what I've done in certain situations and then there was an in-person interview a couple of weeks later where the manager and I talked about my experiences and he talked to me about working for the company.

    Interview Questions

    • Describe one time where you had to use your conflict resolution skills.   Answer Question

  9.  

    Customer Service Associate Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Home Depot (Chicago, IL) in May 2018.

    Interview

    I sat down and the hr manager asked me to talk about my self and then interviewed me from a packet. I honestly felt like I studied way more than i needed for the interview but better safe than sorry. I also felt like i dressed too "business" for the interview but first impression is what matters most right?

    Interview Questions

    • if you are speaking with a potential customer that needs help finding an item an another one ask for help checking out their "expensive" item who would you help first?   1 Answer
    • tell me about yourself   1 Answer
    • how would you react to a very rude upset customer?   1 Answer
    • tell me about a time you had to juggle things within a certain time frame?   1 Answer
    • day and time availability   1 Answer
    • drug test background check   1 Answer
    • I asked HIM if there were advancement opportunities   1 Answer

  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Enfield, CT
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Enfield, CT) in May 2018.

    Interview

    Everyone was nice and friendly,except for the woman that I talked first on the special services corner. The interviewer was nice and professional. Everything went really smooth but, tge interviewer he told me that I was not the profile they were looking for.

    Interview Questions


  11. Helpful (1)  

    Cashier Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    They never called me in for one but i have filled out more than one application. I have submitted one in peoples plaza and also on route 40 but not one has called me in for an interview


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