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      Claims Representative Interview

      Sep 11, 2018
      Anonymous employee
      Alpharetta, GA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Alpharetta, GA) in Aug 2018

      Interview

      Upon submitting the application you’re directed to take a test which is timed and mostly testing your attention to detail and critical thinking skills. The test is actually pretty tough, and if you pass it will let you know that your application will be under consideration. Maybe a week after I received an email asking to schedule an interview time. Upon arriving for the interview, there were a lot of people there. Everyone went in to a large room and were given a folder. Each candidate is then called to a specific table for an initial interview with a team manager, probably to filter the candidates down. The candidates that got through the initial interview were held in an additional room and each were called individually. Once I was called, I went in to a large conference room and interviewed with two business leaders. They decided to move me to the next stage which was to sit with an associate doing the job being interviewed for to get a feel for the daily tasks. This in itself is also an interview and the associate reports feedback to the hiring manager. After about 20 minutes of the side-by-side, the unit manager came and got me for a final interview. The entire process was long but very organized. Each interviewer did a great job making me feel comfortable and the environment and interactions with the interviewers made me want the job even more.

      Interview questions [1]

      Question 1

      The STAR method is heavily used and all questions are situational based. Interviewers want to know how you handled situations under stress and what was the outcome of your actions. It’s best to be as specific as possible.
      Answer question
      12

      Other Claims Representative Interview Reviews for Travelers

      Claims Representative Interview

      Jun 29, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Travelers

      Interview

      I had 2 interviews. First was an interview with 2 unit managers and the last interview was with the VP of the department. They asked the basic questions asking for prior work experience and they asked scenario based questions.

      Interview questions [1]

      Question 1

      What is 1 strength and 1 weakness of yours?
      Answer question

      Claims Representative Interview

      Dec 11, 2024
      Anonymous employee
      Alpharetta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Travelers (Alpharetta, GA) in Jun 2024

      Interview

      The interview process was good. I initially spoke to an HR rep out of state, followed by an in-person meeting with two members of their leadership team in the Alpharetta office, followed by a meeting with a VP the next week. About a month after that I was accepted for the job.

      Interview questions [1]

      Question 1

      Describe a situation at work where you reacted something unexpected.
      1 Answer

      Claims Representative Interview

      Jun 12, 2024
      Anonymous employee
      Morristown, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Morristown, NJ) in Apr 2024

      Interview

      Usually 2 rounds with hiring managers and claim director and then a peer interview after the initial screening call. Application is on Workday which can be obnoxious. It can take up to a month to receive an offer.

      Interview questions [2]

      Question 1

      Tell us about a time you failed at work.
      Answer question

      Question 2

      Tell us about a time you had to deliver bad news.
      Answer question
      2