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      Claims Representative Interview

      Oct 13, 2021
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Travelers (New York, NY) in Sep 2021

      Interview

      Pretty simple.. HR calls you first to see if you’re a good fit and ask basic questions, if you get a second interview it’s two people who interview you via zoom asking you various questions such as tell me a time you didn’t agree with a managers decision and what did you do. After you will get a final interview via zoom and will be split intro groups.. honestly I felt like I had this in the bag until the final interview. I got some guy who wasn’t even asking me questions more like bashing my background of work even though I have a great work history. He kept saying “don’t take it personal” but kept on that subject.. I knew once he said good luck with your job hunt I wasn’t going to get an offer. I mean better for me because he was unprofessional as can be and I wouldn’t want to work with someone like that.

      Interview questions [1]

      Question 1

      What does the customer representative role mean to you
      Answer question
      5

      Other Claims Representative Interview Reviews for Travelers

      Claims Representative Interview

      Jun 29, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Travelers

      Interview

      I had 2 interviews. First was an interview with 2 unit managers and the last interview was with the VP of the department. They asked the basic questions asking for prior work experience and they asked scenario based questions.

      Interview questions [1]

      Question 1

      What is 1 strength and 1 weakness of yours?
      Answer question

      Claims Representative Interview

      Dec 11, 2024
      Anonymous employee
      Alpharetta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Travelers (Alpharetta, GA) in Jun 2024

      Interview

      The interview process was good. I initially spoke to an HR rep out of state, followed by an in-person meeting with two members of their leadership team in the Alpharetta office, followed by a meeting with a VP the next week. About a month after that I was accepted for the job.

      Interview questions [1]

      Question 1

      Describe a situation at work where you reacted something unexpected.
      1 Answer

      Claims Representative Interview

      Jun 12, 2024
      Anonymous employee
      Morristown, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Morristown, NJ) in Apr 2024

      Interview

      Usually 2 rounds with hiring managers and claim director and then a peer interview after the initial screening call. Application is on Workday which can be obnoxious. It can take up to a month to receive an offer.

      Interview questions [2]

      Question 1

      Tell us about a time you failed at work.
      Answer question

      Question 2

      Tell us about a time you had to deliver bad news.
      Answer question
      2