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      Claims Adjuster Interview

      Aug 15, 2017
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at USAA (Phoenix, AZ)

      Interview

      Never even got one. I really want to work for this company, while I am on a relocation for my spouse, who is beginning with them as a Manager. I had an official referral from another contact and Manager in the company, another referral from a Director and informed them my spouse was about to start with them as a Manager...Yet, I was ruled out from a position I applied to, because of the results of a computerized assessment test. Granted, my experience level and qualifications likely made me overqualified for the position, but I was not even contacted, in person, to discuss this position or any other possibilities. Upon contacting a person in recruiting about feedback, I was only told I could not be given any information about the results of the assessment, and that I could not try to apply again for 6 months! I have been a top performer in my claims adjuster role, for years, yet I am ruled out by a computer assessment test, after having been referred by management level personnel??

      Interview questions [1]

      Question 1

      Assessment Test Only
      1 Answer
      1

      Other Claims Adjuster Interview Reviews for USAA

      Claims Adjuster Interview

      Sep 17, 2025
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Sep 2025

      Interview

      They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.

      Interview questions [1]

      Question 1

      Out of these 3 attributes, which best describes you.
      Answer question

      Claims Adjuster Interview

      Aug 21, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at USAA

      Interview

      This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.

      Interview questions [1]

      Question 1

      What are times where you had to deal with difficult customers?
      Answer question
      3

      Claims Adjuster Interview

      May 22, 2024
      Anonymous Interview Candidate
      Chesapeake, VA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at USAA (Chesapeake, VA) in May 2024

      Interview

      Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City

      Interview questions [1]

      Question 1

      Tell me about yourself! Duh
      1 Answer