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      UnitedHealth Group

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      Customer Service Specialist Interview

      Feb 17, 2018
      Anonymous Interview Candidate
      Greensboro, NC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Greensboro, NC) in Feb 2018

      Interview

      I applied for the job online, received a leter saying that the position was not availbale anymore. Then I got a call from a recruiter (super nice and down to earth ) saying that he wanted me to do a phone interview ! I was happy and excited , I did the phone interview with him and aced it . I got invited to do a face to face interview. The recruiter told me that I would be interviewing with two hiring managers, I was fine with that since that is what I was used to with previous interviews. When I got to the interview room I was shocked to see that there were 5 people interviewing me . I literally froze up . I tried my hardest to answer all of their questions but it felt like I was being ganged up on and I didnt appreciate that. I knew from that moment that I would not get an offer for the job no matter how good I was or how much experience I had it wasn't good enough . One of them specifically just kept attacking me with questions and was very rude. I had never been so uncomfortable in my life. I understand that you are a big company but please dont make potential employees feel as if they are worthless.

      Interview questions [2]

      Question 1

      Are you comfortable with using a dual screen ?
      1 Answer

      Question 2

      What can you bring to united health group?
      Answer question
      4

      Other Customer Service Specialist Interview Reviews for UnitedHealth Group

      Customer Service Specialist Interview

      Oct 29, 2020
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 days. I interviewed at UnitedHealth Group (New York, NY)

      Interview

      Interviews were not that easy, you have to always think outside the box. But it was a good Interview experience though. One of the most challenging questions were asked to me.

      Interview questions [1]

      Question 1

      what are your long term plans?
      Answer question

      Customer Service Specialist Interview

      Jun 23, 2017
      Anonymous Interview Candidate
      Eden Prairie, MN
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group (Eden Prairie, MN) in May 2017

      Interview

      Very organized process. It was an interview with one person. She was very pleasant and made the interview process very easy. Was informed that there were multiple positions open that could fit for me.

      Interview questions [1]

      Question 1

      Name 3 of your top strengths that would make you a great candidate.
      1 Answer