Customer Service Specialist applicants have rated the interview process at UnitedHealth Group with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Customer Service Specialist according to 5 Glassdoor interviews include:
One on one interview: 36%
Phone interview: 18%
IQ intelligence test: 9%
Group panel interview: 9%
Personality test: 9%
Skills test: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UnitedHealth Group (Eden Prairie, MN) in May 2017
Interview
Very organized process. It was an interview with one person. She was very pleasant and made the interview process very easy. Was informed that there were multiple positions open that could fit for me.
Interview questions [1]
Question 1
Name 3 of your top strengths that would make you a great candidate.
The process took 2 days. I interviewed at UnitedHealth Group (New York, NY)
Interview
Interviews were not that easy, you have to always think outside the box. But it was a good Interview experience though. One of the most challenging questions were asked to me.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Greensboro, NC) in Feb 2018
Interview
I applied for the job online, received a leter saying that the position was not availbale anymore. Then I got a call from a recruiter (super nice and down to earth ) saying that he wanted me to do a phone interview ! I was happy and excited , I did the phone interview with him and aced it . I got invited to do a face to face interview. The recruiter told me that I would be interviewing with two hiring managers, I was fine with that since that is what I was used to with previous interviews. When I got to the interview room I was shocked to see that there were 5 people interviewing me . I literally froze up . I tried my hardest to answer all of their questions but it felt like I was being ganged up on and I didnt appreciate that. I knew from that moment that I would not get an offer for the job no matter how good I was or how much experience I had it wasn't good enough . One of them specifically just kept attacking me with questions and was very rude. I had never been so uncomfortable in my life. I understand that you are a big company but please dont make potential employees feel as if they are worthless.