I applied online. The process took 1 week. I interviewed at Universal Studios (Studio City, CA) in Jul 2011
Interview
Before the actual interview, all applicants take an "incredibly easy" math test regardless of the position you apply for. I found it shocking that it took an average of fifteen minutes for everyone in the testing room to finish when it took me just one minute. The questions consist of elementary school math questions (ex. If a customer buys ____ which costs ____ and gives you ____, how much change will he/she have?). After the test, all applicants meet in a room where general information is given about Universal Studios and an icebreaker group activity where you are paired up in groups and are tasked to draw and create your own theme park. All groups must present their creations (be sure you ration out the ideas for the presentation, or else one group member may say what you were going to say, in turn, screwing you over). After the presentations, a memory puzzle involving the placement of legos is put upon your group in order to test out group teamwork ability.
They pretty much hand out the jobs after these two tests. From my (biased) perspective, I feel that I did not do anything wrong. I felt that due to my age (17 at the time), I was put aside in which the older people have some sort of priority. I finished the math portion of the test in under a minute without any questions wrong, however I do believe they could have seen it as "rushing" my work. All in all, it was a fun interview despite the rejection, however it was an experience that helped me grow as a person.
I applied in-person. I interviewed at Universal Studios (Hollywood, CA) in Mar 2026
Interview
Quick ten minute phone call then 15 minute in person the next day. Asked about how I would handle certain guest interactions and to tell them about myself. They really just want to know that you are personable and like to interact with guests.
Interview questions [1]
Question 1
If a little girl was in line to go on despicable me but got very scared at the last minute, how would you handle that situation in relation to the Despicable Me universe?
I applied online. The process took 1 week. I interviewed at Universal Studios (Hollywood, Los Angeles) in Aug 2025
Interview
Initial phone screen interview. Basic questions about background then 2 scenarios to react to. One is how to respond if a parent walks up and child is too small for ride. Other is how to react when child is too scared once they get to end of line
Interview questions [1]
Question 1
how to respond if a parent walks up and child is too small for ride
I applied online. I interviewed at Universal Studios (Hollywood, CA) in Jul 2025
Interview
Easy questions, what you would do in a scenario of a passenger that doesn't meet height requirements, how you would respond to diverse coworkers and personalities, and why you feel you are a good fit for the role.