I applied online. The process took 2 weeks. I interviewed at Verizon
Interview
got a call to do a phone interview. it lasted about 40 minutes..set up a face to face for later in the week. they couldnt find a supervisor to interview me so my interview started 45 mins late! I stayed patient though. The interview was cool. the only thing i hated was the role play..but otherwise all was well. got the call a few days later that i got it!!! total opposite of when I went for CFS - still not sure how I didnt get that job but it wasnt in the cards i suppose.. anyway! got the job this time!! wish me luck!!!
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
