I applied online. I interviewed at Verizon (Dublin, OH)
Interview
Initial phone interview followed by face to face interview. Honestly cannot remember bc I worked for them back in 2007 and this review only goes back to 2011. Typical phone interview asking about your customer service experiences and why you want to work for VZW. Sorry but cannot remember bc so long ago.
Interview questions [1]
Question 1
Cannot remember but they did have computer test to test keyboarding skills.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
