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      Vodafone

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      Sales and Customer Care Representative Interview

      Oct 2, 2013
      Anonymous employee
      Bucharest, Bucuresti
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vodafone (Bucharest, Bucuresti) in Jan 2009

      Interview

      The hiring process at that time was pretty straight forward and was pleased with it and the recruiter. it was held at the main headquarters in the charles the gaulle square head office, on the 2nd meeting. For the 1st one it was with the management of the shops, also a pleasing experience at the time. The interview lasted for a half an hour and consisted of questions about the technology, customer interaction scenarios, past employers, expectations from my side as a employee.

      Interview questions [1]

      Question 1

      What do you do if a customer comes back with a faulty phone after you've just sold one to them.
      2 Answers