Customer Service Representative (CSR) applicants have rated the interview process at WNS with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 54.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 62 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at WNS overall takes an average of 10 days.
Common stages of the interview process at WNS as a Customer Service Representative (CSR) according to 9 Glassdoor interviews include:
One on one interview: 19%
Background check: 19%
Phone interview: 12%
IQ intelligence test: 12%
Drug test: 12%
Personality test: 8%
Presentation: 8%
Skills test: 8%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
Process is really smooth first interview will be taken by senior manager then VnA round then Group Manager and that's how you are selected and there are no versant rounds for many processes like mine was Kiwi.com
A lot of interview . Verint and all the test that they can provide you . If ever you fail the interview they will be looking for another open account that suits you better.
Assessment was easy but need to listen
You then have a interview with recruiter once completed you go to the next process where they will call you in 7 days