Start by introducing yourself then they ask four to nine questions. Afterwards you are given the opportunity to ask questions about the job or company. They will follow up in a week or two and explain the outcome of the interview.

I got a referral, and HR scheduled the interview for the very next day. It was pretty straightforward. The recruiter called me from the store she was working at via Zoom, but she likely ran out of free Zoom minutes and switched to a phone call shortly after. She introduced herself and explained the job responsibilities before handing it over to me for a quick self-introduction. Most of the questions focused on my past experiences, especially around managing associates and my communication skills.