Customer Champion applicants have rated the interview process at Zapier with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 46.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Champion roles take an average of 21 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Zapier overall takes an average of 25 days.
Common stages of the interview process at Zapier as a Customer Champion according to 35 Glassdoor interviews include:
Presentation: 28%
One on one interview: 26%
Phone interview: 17%
Group panel interview: 13%
Drug test: 7%
Skills test: 4%
Background check: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Zapier in Mar 2016
Interview
The application took a lot of time to fill out, and they didn't provide much feedback as promised afterwards. I got a phone call, and got sent an email that there were more qualified candidates afterwards.
I applied online. The process took 2 weeks. I interviewed at Zapier
Interview
The interview process was like any other interview—you submit your application, receive a notification for an interview, etc. The one thing I liked is the ease of scheduling for that interview. You provide a set of availabilities from which the interviewer will confirm. Far easier than a back-and-forth thread just to confirm availability.
Interview questions [1]
Question 1
Tell me about the time you handled a difficult conversation with a customer
HR screen followed by a 90 minute skills interview. Spend some time filling out the initial form with thoughtful answers. Skills test can be hard so come in prepared. No feedback if you’re rejected.
I applied online. The process took 1 day. I interviewed at Zapier in Aug 2021
Interview
Had a 30 minute Zoom video call with the recruiter, canned questions like tell me about yourself, what kind of continuing education do you engage in, a couple of technical term definition questions
Interview questions [1]
Question 1
What percentage of your day is spent answering ticket emails versus screenshare versus webchat