Software Engineer(Internship) applicants have rated the interview process at Zendesk with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Software Engineer(Internship) roles take an average of 37 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Software Engineer(Internship) according to 14 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 20%
Presentation: 15%
Skills test: 12%
Background check: 10%
Group panel interview: 10%
Drug test: 7%
Other: 5%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
Applied online. Received a questionnaire asking about my background and interests.
The second step was a technical phone screen with an engineer from the team that was hiring. It was a quite simple problem that asked to implement a more specialized data structure using basic data structures.
The third and final step was a remote onsite about 3 hours. There were 2 engineers interviewing. The task was to implement a specialized database. The first hour was spent on discussing the design and how I would approach the problem. Then 2 hours was spent on me screen sharing and coding the solution out. I was also allowed to use everything online etc.
Overall okayish experience. But there was no feedback on what I did good and what I should have improved. Also, no time for questions and interviews focused only on technical skills. I wonder what does it tell about the culture?
Interview questions [1]
Question 1
Implement a durable and persistent database with special commands.
I applied through college or university. The process took 1 day. I interviewed at Zendesk (Pune) in Feb 2026
Interview
It was a very smooth experience, the interviewer touched on various types of technical skills that an intern should be aware of. The interviewer also focused on how the candidate analyse and design a software.
Great interviewer, very easy questions about the basics of Computer Science.
4 steps of interview:
- coding
- technical interview
- behavioural interview - the most common questions
- conversations withe Hiring Manager
Resume screening, 1 behavioral round and 1 technical round. Behavioral a bit weird for internship given that candidates probably don't have much experiences. Technical 1 medium-ish question. Took quite long to get notified by recruiter of result
Interview questions [1]
Question 1
Some behavioral questions and a string algorithm question