Mission Our mission is to help businesses provide incredible customer experiences. We’re far from a standard of incredible service. We want to fundamentally change the nature of customer service and online commerce.
We’re now entering the era of agentic AI, where the market is forming rapidly and companies are shopping for AI agents. We plan to win the customer service market and the AI agent category.
Learn more about Fin, the #1 AI agent for customer service here: https://fin.ai/
Description Intercom is an AI Customer Service company on a mission to help businesses deliver incredible customer experiences. Our flagship AI agent, Fin, is the most advanced on the market and helps companies deliver instant, 24/7 support at scale. Trusted by nearly 30,000 global businesses, we’re setting the new standard in customer service.
Intercom was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 50,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Founded in 2013, Ignition is the leading revenue and billing automation platform for firms and agencies to transform their sales, billing and payment processes.
Ignition automates proposals, engagement letters, invoicing, payments and workflows in a single AI-powered platform, empowering 8,500+ businesses to sell, bill and get paid for their services with ease.
To date, Ignition customers have managed relationships with over 2.4 million clients and earned $13b in revenue via the platform. Ignition's global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.
Intercom has an employee rating of 3.9 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at Intercom, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Intercom and prepare for tough questions.
Overall, 76% of employees would recommend working at Intercom to a friend. This is based on 485 anonymously submitted reviews on Glassdoor.
41% of job seekers rate their interview experience at Intercom as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intercom.