AnswerFirst Overview

  • www.answerfirst.com
  • Tampa, FL
  • 51 to 200 Employees
  • 1998
  • Company - Private
  • Staffing & Outsourcing
  • $10 to $25 million (USD)

AnswerFirst Communications, Inc. has provided quality answering and contact center services since 1998. AnswerFirst provides contact center solutions including virtual receptionist services, inbound email processing and social media monitoring to thousands of clients around the ...
Mission: To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.

Company Updates

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AnswerFirst

Feb 9, 2021

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Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020 ranked AnswerFirst #10 For Small and Medium Businesses.

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See which consulting and professional services companies have been named top workplaces - based on survey feedback from more than 4.6 million US employees.

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AnswerFirst

Feb 9, 2021

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Fortune’s Best Small & Medium Workplaces™ 2020 ranked AnswerFirst #95 for Medium Businesses.

AnswerFirst Reviews

4.6
91%
Recommend to a Friend
94%
Approve of CEO
Matt Herron
Matt Herron
72 Ratings
5.0
Current Employee, more than 1 year

"Best Company to worth with"

Oct 8, 2020 - CSP in West Palm Beach, FL
Recommends
Positive Outlook
Approves of CEO

Pros

Flexible schedule, understanding staff, the leaders that will work with you that helps you grow.

Cons

I would like better health benefits that is affordable.

Advice to Management

Keep doing what you are doing, being understanding and working with me has made me more dedicated to making you as a company shine.
See All 87 Reviews

Diversity & Inclusion at AnswerFirst

5.0
(2 Reviews)

AnswerFirst Photos

+ Add Photo
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AnswerFirst Interviews

Experience
Positive100%
Getting an Interview
Applied online67%
Employee Referral22%
In Person11%
Difficulty
3.3
Average
HardAverageEasy

  1. Customer Service Professional Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at AnswerFirst (Tampa, FL)

    Interview

    The HR representative was very nice and informative. Any questions I had they answered and I felt very welcomed to be speaking to the representative. Normal interview questions as expected so no complaints.
    Interview

    Availability to work and day off preferences

    Answer Question

See All 10 interviews

AnswerFirst Awards & Accolades

  • Best Workplaces in Consulting and Professional ServicesFortune and Great Place to Work2019
  • Top Workplaces -- SmallTampa Bay Times2018
  • 100 Best Workplaces for WomenFortune and Great Place to Work2018
  • Best Places To Work NomineeTampa Bay Business Journal2016
  • Fastest Growing Private Companies in AmericaInc. Magazine2013

Pledges & Certifications

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

AnswerFirst FAQ

(15 Questions)

All answers shown come directly from AnswerFirst Reviews and are not edited or altered.

See questions about:

How are career development opportunities at AnswerFirst?

...You are able to make your own career path and advance as you see fit....

November 26, 2018

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