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AnswerFirst Overview

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  • Tampa, FL
  • 51 to 200 Employees
  • 1998
  • Company - Private
  • Telecommunications Services
  • $5 to $25 million (USD)


AnswerFirst has been providing First Class 24/7/365 full-service Call Center Solutions to businesses around the globe since 1998. Our 20+ years of experience, talent and technology combined can cater to exclusive business needs. Answering inbound calls, emails, web chats, ...
Mission: To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.

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AnswerFirst Reviews

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Approve of CEO
AnswerFirst CEO & President Matt Herron
Matt Herron
132 Ratings
Current Employee, more than 5 years

"Amazing Company!"

May 29, 2023 - Anonymous Employee
Positive Outlook
Approves of CEO


Amazing transparency from pay rates for all positions to plans/goals for the company’s future. They also try to be understanding to everyone’s personal problems and help where they can. You can


I have nothing negative to say about this company.
See All 162 Reviews

AnswerFirst Photos

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AnswerFirst Interviews

Getting an Interview
Applied online67%
Employee Referral22%
In Person11%

  1. Custimer Service Representative Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Easy Interview


    The interview process was very professional. The company makes you feel very relaxed. Their customer service is exceptional. They explain their expectations and the overall company mission. They were willing to answer all questions without any hesitation.

    Do I have access to a computer

    Answer Question

See All 11 interviews

Company Updates

July 22, 2022
Company News
BREAKING NEWS: We are on the top 100 Fortune Best Workplaces for Millennials™ 2022 list for Small and Medium companies!!! Thank you to our fantastic team members who made this possible through your hard work, dedication, and support! ♥️
Shared image - Working at AnswerFirst Communications, Inc.
Working at AnswerFirst Communications, Inc.
March 30, 2021
Company News
It’s official! Thanks to our people, we’re proud to have earned Great Place to Work® Certification™. Our company culture is our top priority!
Shared image - AnswerFirst Earns 2021-2022 Great Place to Work Certification™
AnswerFirst Earns 2021-2022 Great Place to Work Certification™

AnswerFirst Awards & Accolades

  • Best Workplaces for MillennialsFortune and Great Place to Work2022
  • Best Workplaces in Consulting and Professional ServicesFortune and Great Place to Work2020

AnswerFirst FAQ

(28 Questions)

All answers shown come directly from AnswerFirst Reviews and are not edited or altered.

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What are perks and other benefits like at AnswerFirst?

...Management is very supportive and good benefits....

August 16, 2022

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AnswerFirst Locations

  • Tampa, FL
  • Ybor City, FL
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1,062 Reviews

Glassdoor gives you an inside look at what it's like to work at AnswerFirst, including salaries, reviews, office photos, and more. This is the AnswerFirst company profile. All content is posted anonymously by employees working at AnswerFirst.