AnswerFirst Overview

  • https://answerfirst.com/
  • Tampa, FL
  • 51 to 200 Employees
  • 1998
  • Company - Private
  • HR Consulting
  • $5 to $10 million (USD)

CompetitorsUnknown

AnswerFirst has been providing First Class 24/7/365 full-service Call Center Solutions to businesses around the globe since 1998. Our 20+ years of experience, talent and technology combined can cater to exclusive business needs. Answering inbound calls, emails, web chats, ...
Mission: To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.

AnswerFirst Reviews

4.5
92%
Recommend to a Friend
94%
Approve of CEO
Matt Herron
Matt Herron
120 Ratings
5.0
Current Employee, less than 1 year

"Newbie"

Mar 26, 2022 - Operator in Las Vegas, NV
Recommends

Pros

*Someone is always when your in need of help *You will never fail. Your success is there success *You are assign to a buddy, that said you wont feel alone as a newbie *They work with your schedule

Cons

*You will sometimes receive unpleasable callers.
*Break time is 30/30 and can't be change
See All 146 Reviews

Diversity & Inclusion at AnswerFirst

4.7
(56 Reviews)

AnswerFirst Photos

+ Add Photo
AnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUEAnswerFirst photo of: MISSING VALUE

AnswerFirst Interviews

Experience
Positive100%
Getting an Interview
Applied online67%
Employee Referral22%
In Person11%
Difficulty
3.1
Average
HardAverageEasy

  1. Custimer Service Representative Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Easy Interview

    Interview

    The interview process was very professional. The company makes you feel very relaxed. Their customer service is exceptional. They explain their expectations and the overall company mission. They were willing to answer all questions without any hesitation.
    Interview

    Do I have access to a computer

    Answer Question

See All 11 interviews

Company Updates

March 30, 2021
KEY NOT FOUND: company-updates.categories.company-news
It’s official! Thanks to our people, we’re proud to have earned Great Place to Work® Certification™. Our company culture is our top priority!
Shared image - AnswerFirst Earns 2021-2022 Great Place to Work Certification™
AnswerFirst Earns 2021-2022 Great Place to Work Certification™
join.answerfirst.com
February 9, 2021
KEY NOT FOUND: company-updates.categories.company-news
Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020 ranked AnswerFirst #10 For Small and Medium Businesses.
Shared image - Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020
Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020
glassdoor.com

AnswerFirst Awards & Accolades

  • Best Workplaces in Consulting and Professional ServicesFortune and Great Place to Work2019
  • Top Workplaces -- SmallTampa Bay Times2018

Pledges & Certifications

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with AnswerFirst Job Seekers

JobsSalariesInterviews

AnswerFirst FAQ

(30 Questions)

All answers shown come directly from AnswerFirst Reviews and are not edited or altered.

See questions about:

What is health insurance like at AnswerFirst?

...The health insurance offerings could be improved upon....

December 15, 2021

Read more

See 1 more answer

Work at AnswerFirst? Share Your Experiences

AnswerFirst logo
or