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AnswerFirst Overview
- https://answerfirst.com/
- Tampa, FL
- 51 to 200 Employees
- 1998
- Company - Private
- HR Consulting
- $5 to $10 million (USD)
Competitors: Unknown
AnswerFirst has been providing First Class 24/7/365 full-service Call Center Solutions to businesses around the globe since 1998. Our 20+ years of experience, talent and technology combined can cater to exclusive business needs. Answering inbound calls, emails, web chats, ...
Mission: To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.
AnswerFirst Reviews
4.5
★★★★★
Recommend to a Friend
Approve of CEO
Matt Herron
120 Ratings
★★★★★
"Newbie"
Mar 26, 2022 - Operator in Las Vegas, NV
Recommends
Pros
*Someone is always when your in need of help *You will never fail. Your success is there success *You are assign to a buddy, that said you wont feel alone as a newbie *They work with your scheduleCons
*You will sometimes receive unpleasable callers.*Break time is 30/30 and can't be change
Diversity & Inclusion at AnswerFirst
4.7
★★★★★
(56 Reviews)
AnswerFirst Interviews
Experience
Positive100%
Getting an Interview
Applied online67%
Employee Referral22%
In Person11%
Difficulty
3.1
AverageHardAverageEasy
Custimer Service Representative Interview
Anonymous Employee in United StatesNo OfferPositive ExperienceEasy InterviewInterview
The interview process was very professional. The company makes you feel very relaxed. Their customer service is exceptional. They explain their expectations and the overall company mission. They were willing to answer all questions without any hesitation.InterviewDo I have access to a computer
Answer Question
See All 11 interviews
Company Updates
March 30, 2021
KEY NOT FOUND: company-updates.categories.company-news
It’s official! Thanks to our people, we’re proud to have earned Great Place to Work® Certification™. Our company culture is our top priority!
AnswerFirst Earns 2021-2022 Great Place to Work Certification™
join.answerfirst.com
February 9, 2021
KEY NOT FOUND: company-updates.categories.company-news
Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020 ranked AnswerFirst #10 For Small and Medium Businesses.
Great Place to Work's Best Workplaces in Consulting & Professional Services™ 2020
glassdoor.com
AnswerFirst Awards & Accolades
- Best Workplaces in Consulting and Professional Services, Fortune and Great Place to Work, 2019
- Top Workplaces -- Small, Tampa Bay Times, 2018
Pledges & Certifications
Diversity Commitment
Has programs that support a diverse and inclusive workforce
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Pledge to Thrive
Taking steps to prioritize employee well-being
Popular Careers with AnswerFirst Job Seekers
AnswerFirst FAQ
(30 Questions)
All answers shown come directly from AnswerFirst Reviews and are not edited or altered.
What is health insurance like at AnswerFirst?
...The health insurance offerings could be improved upon....
December 15, 2021
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AnswerFirst
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