Working at AnswerFirst | Glassdoor

AnswerFirst Overview

Tampa, FL
51 to 200 employees
1998
Company - Private
Staffing & Outsourcing
$5 to $10 million (USD) per year
Unknown
AnswerFirst Communications, Inc. has provided quality answering and contact center services since 1998. AnswerFirst provides contact center solutions including virtual receptionist services, inbound email processing and social media monitoring to thousands of clients around the ... Read more

Mission: To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.

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AnswerFirst Reviews

4.7
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Recommend to a friend
Approve of CEO
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Matt Herron
40 Ratings
  • "CSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP
    Current Employee - CSP
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AnswerFirst full-time (Less than a year)

    Pros

    CSP job is remote. EVERYONE who I have needed help from, or needed questions answered has been so nice, so helpful and so caring. (LITERALLY had something come up and needed to change my break so i could get my children from school and multiple people wrote me to help)training is fun, trainers are great. management/hr and everyone behind the scenes make work so much fun. the calls are great, the clients are usually pretty nice, the hours im working i am looking to get changed, but its ok for now. (who can complain from home?) I have yet to find a work place as good as this one. SO THANKFUL for this opportunity

    Cons

    Just my work hours. however, i did ask for certain days to not work and they adhered to those. I asked for early hours, but i do know that i just started working, so seniority is probably a factor there and they cant please everyone. So thats a con on my part. other than that, i have yet to find a bad spot.

See All 51 Reviews

AnswerFirst Photos

AnswerFirst photo of: AnswerFirst Corporate Headquarters
AnswerFirst photo of: Our Values Statement
AnswerFirst photo of: AnswerFirst's Business Development Team
AnswerFirst photo of: Photo Booth Fun at AnswerFirst's Holiday Event
AnswerFirst photo of: AnswerFirst Volunteering at Champions for Children
AnswerFirst photo of: AnswerFirst's Quarterly Office Lunch
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AnswerFirst Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
66%
17%
17%

Difficulty

3.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Accounting Coordinator Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at AnswerFirst (Tampa, FL) in February 2017.

    Interview

    The job listing was posted through an online job hiring site. My resume was reviewed and I was called in for an interview. The process was a two step interview. Once with the head of HR the second interview was with the head of the department.

    Interview Questions

See All 7 Interviews

AnswerFirst Awards & Accolades

  • Fast 50, TBBJ, 2012
  • Fastest Growing Private Companies in America, Inc. Magazine, 2013
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