Mission Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.
Description Etech has grown over the past 20+ years to be a leading outsourcing provider of intelligent sales, effortless customer experience, and advanced technology solutions. Started with 400 seats in Deep East Texas and grew to be a global company with 3000 seats without mergers or acquisitions. Today, Etech has 8 successful contact centers located throughout the United States, India, and Jamaica. Global presence, combined with the knowledge and adaptability, allows Etech to provide a remarkable difference to the customers.
Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next-generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose.
Etech believes in making a remarkable difference for you and your customers. Etech’s industry-leading technology services, like Etech Monitoring Solutions (EMS) division; provides you with analytics and insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.
Etech has an employee rating of 3.6 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at Etech, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Etech and prepare for tough questions.
Overall, 71% of employees would recommend working at Etech to a friend. This is based on 970 anonymously submitted reviews on Glassdoor.
59% of job seekers rate their interview experience at Etech as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Etech.