Mission: To solve every computer problem to the expectations of the customer in zero time.
I have been working at Rescuecom full-time
great company to work for. They treated you with respect and have decent benefits, room for other opportunities is good too
Some mid level managers have tunnel vision with micromanaging skills that make for challenges that allow companies to continue to be innovative
Advice to Management
reward and keep out of the box thinkers for future growth it is what has made them great in the past and it is vital for their future. Some of the BPO (business process outsourcing) shouldn't be your only out of the box thinking it is still a third party and They should handle more of that in-house.
I applied online. The process took 2 weeks. I interviewed at Rescuecom (Syracuse, NY).
You will be asked Questions that Relate to Your Job Experience and You Will be Questioned on Your Understanding of Computer Software , Hardware and How to Deal with Customer on a Daily Basics and to Handle Situations as they come about. Your Work Experience will be Helpful in Showing that you know how to Solve Problems with the Assistance of others and You must be able to make Good Judgment also without Help.
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