Working at Rescuecom | Glassdoor

Rescuecom Overview

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Syracuse, NY
201 to 500 employees
1997
Company - Private
Computer Hardware & Software
$10 to $25 million (USD) per year
Unknown
RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus-removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products ... Read more

Mission: To solve every computer problem to the expectations of the customer in zero time.

Rescuecom Reviews

4.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Rescuecom CEO David A. Milman
David A. Milman
18 Ratings
  • "Great overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rescuecom full-time

    Pros

    great company to work for. They treated you with respect and have decent benefits, room for other opportunities is good too

    Cons

    Some mid level managers have tunnel vision with micromanaging skills that make for challenges that allow companies to continue to be innovative

    Advice to Management

    reward and keep out of the box thinkers for future growth it is what has made them great in the past and it is vital for their future. Some of the BPO (business process outsourcing) shouldn't be your only out of the box thinking it is still a third party and They should handle more of that in-house.

See All 21 Reviews

Rescuecom Interviews

Experience

Experience
38%
12%
50%

Getting an Interview

Getting an Interview
100%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Remote Computer Technician Interview

    Anonymous Employee in Syracuse, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Rescuecom (Syracuse, NY).

    Interview

    You will be asked Questions that Relate to Your Job Experience and You Will be Questioned on Your Understanding of Computer Software , Hardware and How to Deal with Customer on a Daily Basics and to Handle Situations as they come about. Your Work Experience will be Helpful in Showing that you know how to Solve Problems with the Assistance of others and You must be able to make Good Judgment also without Help.

See All 9 Interviews

Rescuecom Awards & Accolades

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