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      ACD Direct

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      ACD Direct reviews

      3.0

      49% would recommend to a friend

      (107 total reviews)

      Noah Rosales

      53% approve of CEO

      49% positive business outlook

      Ratings by category

      3.1

      Work/Life balance

      2.9

      Diversity & inclusion

      2.9

      Senior management

      2.8

      Culture & values

      2.7

      Career opportunities

      2.6

      Compensation and benefits

      ACD Direct has an employee rating of 3.0 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACD Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      107 reviews
      3.0
      Jan 13, 2026

      Dumpster Fire of a School

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      the Location is amazing, right next to the beach in Durres.

      Cons

      Management/owner are totally crazy and only interested in money and keeping parents happy.

      4.0
      Jul 23, 2025

      Great supplemental income

      Data entry clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible. Get to pick the shifts you want to work.

      Cons

      Only get paid for PTT (per talk time). As an independent contractor, you are not entitled to benefits.

      1.0
      Jul 18, 2025

      Not a good place

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is the only pro I can give

      Cons

      Your sent emails to get you started. If you have any questions you need to figure them out because you get no help. The cheapest work from home I’ve ever done. Does not pay your bills so it’s a waste of time to work for the company.

      Viewing 1 - 3 of 107 Reviews
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      ReviewsACD Direct reviews

      Glassdoor has 184 ACD Direct reviews submitted anonymously by ACD Direct employees. Read employee reviews and ratings on Glassdoor to decide if ACD Direct is right for you.