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Altegra Health

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Altegra Health

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Altegra Health Reviews

Updated May 13, 2022

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Found 163 of over 195 reviews

2.4
37%
Recommend to a Friend
47%
Approve of CEO
Altegra Health President & Chief Executive Officer Altegra Healt Kevin C. Barrett (no image)
Kevin C. Barrett
67 Ratings

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Occupational Therapist

How would you handle not getting a lunch break when you are a salaried employee treating patients for 40 hours a week? I don’t get documentation time either, but all notes are to be completed the same day. Some of us have reached out to HR and we’re told to discuss it with the regional director, but the regional director says we’d have to come in early or leave late to block out a lunch break. My commute is an hour each way, so I’d prefer not to make my day any longer. Advice?

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Top Review Highlights by Sentiment

Pros
Cons
  • "Horrible training and they do not equip you with the tools you need to be successful(in 18 reviews)
  • "Low pay and very poor communication.(in 15 reviews)
  • "The company has poor management.(in 11 reviews)
  • "Poor communication, not knowing if you were going to have work to do.(in 10 reviews)
  • "no benefits for remote, consistent hardware issues used for working so constantly losing income, not enough communication between managers and other employees(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 3 years

    great place to work - open communication & flexible hours

    May 19, 2021 - Remote Medical Coder in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    management, technology, benefits, salary, hours

    Cons

    frequency of chart allocation can be challenging during some months

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  2. 3.0
    Former Employee

    Okay place to work

    May 13, 2022 - Intake Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned a lot in Medicare Medicaid field

    Cons

    Management not helpful and impatient

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  3. 1.0
    Former Employee

    Would Not Recommend

    Jan 6, 2022 - Eligibility Counselor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have a lounge and nice outside area.

    Cons

    They require a lot of effort from new hires, training is way too fast and the environment is toxic.

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  4. 3.0
    Current Employee

    Management style had no respect for subordinates

    Oct 14, 2020 - Manager Compensation in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    May have assisted clients with medical insurance assistance.

    Cons

    Poor management strategies. Disrespect for other that senior staff.

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  5. 3.0
    Former Employee, more than 1 year

    Great stepping stone

    Sep 9, 2020 - Case Manager in Miami Lakes, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growth opportunities & lots to learn

    Cons

    Poor management & favoritism for promotions

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  6. 1.0
    Current Employee

    no pros for me

    Mar 4, 2021 - Customer Service in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it was close to home

    Cons

    no diversity. pick and choose who will get promoted

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  7. 3.0
    Former Employee, less than 1 year

    Tis' the Season

    Apr 24, 2016 - Customer Service Representative in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a temporary agency that hires for Altegra Health for 2 seasons in the health industry for collecting charts: Risk & HEDIS. Usually when the season is over your job is over. Some may be able to stay longer, but Altegra Health won't necessarily hire you permanently. You can work a year or more strictly under the agency. They offer overtime to catch up on the work missed if the system runs slow. Marta is trying to help workers get to Alter Health.

    Cons

    You must meet their quantity in metrics. You are well taught that quality matters. However quantity is the bottom line and you are let go when that standard is not met. The system moves slow. There can be times you are sent home and you don't get paid though it's not your fault. They can be selective on who will be able to do overtime. Altegra Health s planning to move I hope both methods of transportation is highly regarded.

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    2 people found this review helpful
  8. 3.0
    Former Employee, more than 1 year

    GREAT PLACE if you know the right people

    Mar 27, 2015 - Anonymous Employee in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - as an advocate you get the opportunity to make a difference. Dealing with the Membersn gives for some emotional touching interactions - opportunity for growth (If you play by the rules) - the people/ Altegra health employees are some truly dedicated and remarkable professionals

    Cons

    - don't expect growth unless you're rubbing elbows with the right people. Play nice or you will be over looked - pay is no where near competitive and pay ranges have very little to do with experience or capability and more with "how much did the person who hired you like you, on a personal level" - production employees are thought of as disposable. Little investment is made in their success. No ongoing training. Basically, here's what you have to do, now go do it. Crash and burn? Who cares, you're replacable - management has ZERO leadership skills. Individuals are promoted for "playing nice" and get no training on how to be quality leaders. - Not even close to advocating fair pay for women

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    3 people found this review helpful
  9. 2.0
    Current Employee, more than 3 years

    It was good for a while

    Apr 2, 2020 - Technical Support Representative in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gained experience with computers and tablets

    Cons

    Outsourcing jobs to manila leads to less jobs and poor experiences

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  10. 2.0
    Former Employee, more than 1 year

    Remote Risk Coder

    Jun 28, 2017 - Remote Medical Coder 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When the work is there is a good place to get your feet wet as a coder. The salary is low while you are slow but once you get your speed up it is ok.

    Cons

    Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.

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    4 people found this review helpful
Viewing 1 - 10 of 163 Reviews

Altegra Health Reviews FAQs

Altegra Health has an overall rating of 2.4 out of 5, based on over 195 reviews left anonymously by employees. 37% of employees would recommend working at Altegra Health to a friend and 25% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Altegra Health employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Altegra Health. This rating has been stable over the past 12 months.

37% of Altegra Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Altegra Health 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Altegra Health to be coworkers, benefits, compensation and the cons to be senior leadership, management, career development.

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