Altegra Health Reviews | Glassdoor

Altegra Health Reviews

Updated March 20, 2017
141 reviews

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Full-time Part-time

2.2
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Kevin C. Barrett
57 Ratings

141 Employee Reviews

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Pros
Cons
  • Lack of communication among departments heads (in 6 reviews)

  • No one seemed happy or motivated there so it wasn't a pleasant place to be (in 6 reviews)

More Pros and Cons

  1. "Medical Records Technician"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, pay and paid training.

    Cons

    Lack of communication, minimal work and no benefits.


  2. "Good option in South Florida"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Miami, FL
    Former Employee - Software Engineer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Altegra Health full-time

    Pros

    Excellent compensation for South Florida
    Some very interesting computing problems
    Friendly work environment
    Some very smart professionals

    Cons

    In many cases the technical management is reluctant to take risks and innovate
    Pushing for technical innovation can be very frustrating

    Advice to Management

    Hire some top professionals and give them enough freedom to create and innovate. Altegra can become far more efficient by doing things in its own way instead of repeating what everybody else is doing.


  3. "Working and not knowing what was going to happen from Day to Day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Altegra Health full-time (More than 8 years)

    Pros

    The only pro that comes to mind is I got paid on time.

    Cons

    1. IT staff is the worst that I ever worked with.
    2. All the departments did not work as a team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Poor communication, cliqueish environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Relations Representative in Alpharetta, GA
    Former Employee - Provider Relations Representative in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altegra Health full-time

    Pros

    Became permanent within a year

    Cons

    Poor training and communication between teams and management. Lack of consistent process. Very cliqueish environment where promotions and job position is based more upon favor and entitlement than expertise and merit. Several departments consistently do not perform their fair share leaving other departments to pick up the slack. Constant micromanaging. No raises or bonuses for tenured employees in over two years

    Advice to Management

    Hold all teams accountable to consistent performance standards, create consistent processes for each department and base promotions and positions on merit and experience


  6. Helpful (1)

    "Field Reviewer"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altegra Health part-time

    Pros

    I haven't found any yet. i doubt that I will keep looking

    Cons

    Confusing substandard training that takes several hours for minimal compensation.

    Advice to Management

    Too many chiefs and not enough Indians


  7. Helpful (1)

    "HR and Staffing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources/Staffing
    Former Employee - Human Resources/Staffing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Altegra Health full-time (More than a year)

    Pros

    Nothing that really stands out.

    Cons

    The lack of maturity and professionalism within the immediate supervisory team was unacceptable. The team itself was full of toxicity and negativity, likely due to the poor leadership (again, lack thereof). Feedback and suggestions regarding Inefficiencies with processes were met with challenges. Absolutely no transparency from the top (which is generally the case with most companies so honestly, not really shocking or a big deal). No one seemed happy or motivated there so it wasn't a pleasant place to be. Most people came from small companies so the common idea for respect and professionalism was definitely not present.

    Advice to Management

    Invest in leadership training. Invest in developing your management teams as well as their direct reports.


  8. Helpful (1)

    "Operationally Challenged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Weston, FL
    Former Employee - Anonymous Employee in Weston, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altegra Health full-time (More than 10 years)

    Pros

    Multiple regional offices and diverse workforce.

    Cons

    Too much red tape and operationally challenged to deliver on products / services. A company that grew way to fast through 6 acquisitions in a three year span and management wasn't able to integrate acquired companies into one corporate culture.

    Advice to Management

    Slow down...deliver on the products/services you promised customers.


  9. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronic Medical Records Technician in Montgomery, AL
    Former Employee - Electronic Medical Records Technician in Montgomery, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Altegra Health (More than a year)

    Pros

    Great pay, and overnight accommodations

    Cons

    Uncertainty of hours and possible full time pay


  10. Helpful (1)

    "Universal Advicate II, Member Services."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami Lakes, FL
    Former Employee - Anonymous Employee in Miami Lakes, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits the agents around you are very nice increase of knowledge in both Medicare and Medicaid looks good in resume

    Cons

    Favoritism poor flexibility in work hours constant micromanaging the guys there pigs it's like a high school full of drama and gossip

    Advice to Management

    Management should be more serious towards their agents. Constant micromanaging caused an irate environment. Did not get paid enough for the amount of work pressure put on the agents. We're people too. Stop the favoritism. Top agents did not respect HIPPA protocols.


  11. "Great Place to Grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Atlanta, GA
    Former Employee - Senior Operations Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Altegra Health full-time (More than 3 years)

    Pros

    Overall, Altegra has its challenges as a growing company, but this is truly a place where you can grow and create a great life for yourself if you put in the work. Work hard to play hard.

    Cons

    Long hours and the seasons vary. HEDIS is a crazy time, but is very exciting if you make it to the end. MRA season is long and lots of work.

    Advice to Management

    Continue to improve upon communication.



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