Altegra Health Reviews
Updated May 13, 2022
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Found 163 of over 195 reviews
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Top Review Highlights by Sentiment
- "Company has the potential to become the leader in its industry; good people to work with." (in 10 reviews)
- "Horrible training and they do not equip you with the tools you need to be successful" (in 18 reviews)
- "no benefits for remote, consistent hardware issues used for working so constantly losing income, not enough communication between managers and other employees" (in 3 reviews)
- Former Employee, more than 3 years★★★★★
Pros
management, technology, benefits, salary, hours
Cons
frequency of chart allocation can be challenging during some months
Continue reading - Former Employee★★★★★
Pros
Learned a lot in Medicare Medicaid field
Cons
Management not helpful and impatient
Continue reading - Former Employee★★★★★
Pros
They have a lounge and nice outside area.
Cons
They require a lot of effort from new hires, training is way too fast and the environment is toxic.
- Current Employee★★★★★
Pros
May have assisted clients with medical insurance assistance.
Cons
Poor management strategies. Disrespect for other that senior staff.
- Former Employee, more than 1 year★★★★★
Pros
Growth opportunities & lots to learn
Cons
Poor management & favoritism for promotions
Continue reading - Current Employee★★★★★
Pros
it was close to home
Cons
no diversity. pick and choose who will get promoted
- Former Employee, less than 1 year★★★★★
Pros
It's a temporary agency that hires for Altegra Health for 2 seasons in the health industry for collecting charts: Risk & HEDIS. Usually when the season is over your job is over. Some may be able to stay longer, but Altegra Health won't necessarily hire you permanently. You can work a year or more strictly under the agency. They offer overtime to catch up on the work missed if the system runs slow. Marta is trying to help workers get to Alter Health.
Cons
You must meet their quantity in metrics. You are well taught that quality matters. However quantity is the bottom line and you are let go when that standard is not met. The system moves slow. There can be times you are sent home and you don't get paid though it's not your fault. They can be selective on who will be able to do overtime. Altegra Health s planning to move I hope both methods of transportation is highly regarded.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
- as an advocate you get the opportunity to make a difference. Dealing with the Membersn gives for some emotional touching interactions - opportunity for growth (If you play by the rules) - the people/ Altegra health employees are some truly dedicated and remarkable professionals
Cons
- don't expect growth unless you're rubbing elbows with the right people. Play nice or you will be over looked - pay is no where near competitive and pay ranges have very little to do with experience or capability and more with "how much did the person who hired you like you, on a personal level" - production employees are thought of as disposable. Little investment is made in their success. No ongoing training. Basically, here's what you have to do, now go do it. Crash and burn? Who cares, you're replacable - management has ZERO leadership skills. Individuals are promoted for "playing nice" and get no training on how to be quality leaders. - Not even close to advocating fair pay for women
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Gained experience with computers and tablets
Cons
Outsourcing jobs to manila leads to less jobs and poor experiences
Continue reading - Former Employee, more than 1 year★★★★★
Pros
When the work is there is a good place to get your feet wet as a coder. The salary is low while you are slow but once you get your speed up it is ok.
Cons
Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.
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Altegra Health Reviews FAQs
Altegra Health has an overall rating of 2.4 out of 5, based on over 195 reviews left anonymously by employees. 37% of employees would recommend working at Altegra Health to a friend and 25% have a positive outlook for the business. This rating has been stable over the past 12 months.
37% of Altegra Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Altegra Health 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Altegra Health to be coworkers, benefits, compensation and the cons to be senior leadership, management, career development.
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