Altegra Health Reviews

Cons

Micro management by some staff members

Cons

Turn over rate was high

Cons

Management not helpful and impatient

Cons

Terrible management. They force you to work more than what you are clocked in for. Super unethical.

Cons

They require a lot of effort from new hires, training is way too fast and the environment is toxic.

Cons

You must meet their quantity in metrics. You are well taught that quality matters. However quantity is the bottom line and you are let go when that standard is not met. The system moves slow. There can be times you are sent home and you don't get paid though it's not your fault. They can be selective on who will be able to do overtime. Altegra Health s planning to move I hope both methods of transportation is highly regarded.

Cons

- don't expect growth unless you're rubbing elbows with the right people. Play nice or you will be over looked - pay is no where near competitive and pay ranges have very little to do with experience or capability and more with "how much did the person who hired you like you, on a personal level" - production employees are thought of as disposable. Little investment is made in their success. No ongoing training. Basically, here's what you have to do, now go do it. Crash and burn? Who cares, you're replacable - management has ZERO leadership skills. Individuals are promoted for "playing nice" and get no training on how to be quality leaders. - Not even close to advocating fair pay for women

Cons

frequency of chart allocation can be challenging during some months

Cons

Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.

Cons

Hired July 2016, completed training a month later. Received one email regarding a username/password for accessing company system; after a week without further contact, I called the Help Desk for assistance. Only then did I receive instructions for configuring and accessing the coding portal. THEN my account information was submitted late, necessitating another week's wait for me to even have access to the coding system. I had no information on who I reported to and resorted to digging around in the company organizational chart to find out the name of my advocate. I emailed the advocate to introduce myself and request information. No expectations for accuracy or productivity were shared, either in training or once in production. Chart review system is cumbersome and poorly explained. It took over a week to have my initial charts QAed. No timeframe given for when the coder can be released into regular production. It's to the point I'm logging in daily just to see if I still have system access (and can therefore consider myself hired). Payscale is nebulous and does not appear to reflect what I was told by the recruiter (e.g., per-chart depending on chart length; it's reported as hourly on my pay stub). Despite the fact that there are several hundred coding updates going into effect October 1, there are no plans for training coders on these. Basically, ZERO communication, disorganized onboarding process, no goals or expectations indicated.