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    Altegra Health Reviews

    Updated July 26, 2017
    148 reviews

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    Full-timePart-time
    2.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Kevin C. Barrett
    62 Ratings

    148 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Altegra"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Altegra Health full-time (More than 5 years)

      Pros

      Good Pay and Benefits.

      Cons

      There is no team environment.

    2. "Ok work"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Invoice Research in Alpharetta, GA
      Former Employee - Invoice Research in Alpharetta, GA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Altegra Health (Less than a year)

      Pros

      Available coaches for on the job questions, hours, fast growth out of entry level position, off bus line, have nice sized cafeteria and outside area for breaks

      Cons

      Inconsistent work load, rude management, inconsistent QA reviews, commute is horrible, spend a lot of time correcting mistakes, specialty training classes after fax mail could use updating.

      Advice to Management

      Need more consistency with QAing all employees in all departments, better training sessions for specialty positions not fax mail and hire people that care about doing their job and doing it well.

      3. Join the Altegra Health team
      See Our Latest Jobs

    3. "Good opportunity"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Altegra Health full-time

      Pros

      Great pay, hours, environment, people

      Cons

      Far & A little unorganized but overall good experience

    4. "Remote Risk Coder"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Remote Medical Coder
      Former Employee - Remote Medical Coder
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Altegra Health part-time (More than a year)

      Pros

      When the work is there is a good place to get your feet wet as a coder. The salary is low while you are slow but once you get your speed up it is ok.

      Cons

      Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.

      Advice to Management

      Communicate better about the future outlook of work availability. Offer more training to help people get their QA scores up. Get more contracts to keep the work steady. We know there is plenty of coding work available in healthcare and not enough coders to do it so there is no reason you shouldn't have enough work for us and there is never an excuse for a coder to not be working more than they want to. Treating your highly skilled, highly educated coders this way is shameful.

    5. "Remote Auditor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Remote Auditor in Alpharetta, GA
      Current Employee - Remote Auditor in Alpharetta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Altegra Health (More than a year)

      Pros

      Very Productive Company, this company takes good care of employees

      Cons

      No Cons, everything about Altegra Health is great!

      Advice to Management

      Keep up good work!!

    6. "Moving too fast to handle well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Marketing Communications in Phoenix, AZ
      Former Employee - Marketing Communications in Phoenix, AZ
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Altegra Health full-time

      Pros

      Although a larger company, it had a small "mom-n-pop" feel. Management was accommodating of time away and appointments. Co-workers were diverse and brought a lot of different perspectives to the table.

      Cons

      It was hard to determine overall contribution as a single employee. Much work often became dead in the review process, or left to the side. There needed a better link between Sales and Marketing, as they both were operated in silos.

      Advice to Management

      I see now the company has been acquired by Emdeon, so the management is definitely not the same. But I would suggest to continue seeking WHAT is best and recommended instead of WHO is saying it.

    7. Helpful (1)

      "Multiple Layoffs degrade moral"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Altegra Health full-time

      Pros

      Lots of work, great people

      Cons

      Multiple layoffs, lack of company outings/picnics/moral boosting

    8. "Managing Consulant"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at Altegra Health full-time

      Pros

      Current leadership on a good trajectory

      Cons

      Recently acquired by CHC, re-organization leaving some powerless.

    9. "Medical Records Technician"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Flexible hours, pay and paid training.

      Cons

      Lack of communication, minimal work and no benefits.

    10. Helpful (1)

      "Good option in South Florida"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Software Engineer in Miami, FL
      Former Employee - Software Engineer in Miami, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Altegra Health full-time

      Pros

      Excellent compensation for South Florida
      Some very interesting computing problems
      Friendly work environment
      Some very smart professionals

      Cons

      In many cases the technical management is reluctant to take risks and innovate
      Pushing for technical innovation can be very frustrating

      Advice to Management

      Hire some top professionals and give them enough freedom to create and innovate. Altegra can become far more efficient by doing things in its own way instead of repeating what everybody else is doing.

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