Altegra Health Reviews | Glassdoor

Altegra Health Reviews

Updated July 26, 2017
148 reviews

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2.4
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Kevin C. Barrett
62 Ratings

148 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Altegra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Altegra Health full-time (More than 5 years)

    Pros

    Good Pay and Benefits.

    Cons

    There is no team environment.


  2. "Ok work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Invoice Research in Alpharetta, GA
    Former Employee - Invoice Research in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Altegra Health (Less than a year)

    Pros

    Available coaches for on the job questions, hours, fast growth out of entry level position, off bus line, have nice sized cafeteria and outside area for breaks

    Cons

    Inconsistent work load, rude management, inconsistent QA reviews, commute is horrible, spend a lot of time correcting mistakes, specialty training classes after fax mail could use updating.

    Advice to Management

    Need more consistency with QAing all employees in all departments, better training sessions for specialty positions not fax mail and hire people that care about doing their job and doing it well.

  3. "Good opportunity"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Altegra Health full-time

    Pros

    Great pay, hours, environment, people

    Cons

    Far & A little unorganized but overall good experience


  4. "Remote Risk Coder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remote Medical Coder
    Former Employee - Remote Medical Coder
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altegra Health part-time (More than a year)

    Pros

    When the work is there is a good place to get your feet wet as a coder. The salary is low while you are slow but once you get your speed up it is ok.

    Cons

    Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.

    Advice to Management

    Communicate better about the future outlook of work availability. Offer more training to help people get their QA scores up. Get more contracts to keep the work steady. We know there is plenty of coding work available in healthcare and not enough coders to do it so there is no reason you shouldn't have enough work for us and there is never an excuse for a coder to not be working more than they want to. Treating your highly skilled, highly educated coders this way is shameful.


  5. "Remote Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Auditor in Alpharetta, GA
    Current Employee - Remote Auditor in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altegra Health (More than a year)

    Pros

    Very Productive Company, this company takes good care of employees

    Cons

    No Cons, everything about Altegra Health is great!

    Advice to Management

    Keep up good work!!


  6. "Moving too fast to handle well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Communications in Phoenix, AZ
    Former Employee - Marketing Communications in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Altegra Health full-time

    Pros

    Although a larger company, it had a small "mom-n-pop" feel. Management was accommodating of time away and appointments. Co-workers were diverse and brought a lot of different perspectives to the table.

    Cons

    It was hard to determine overall contribution as a single employee. Much work often became dead in the review process, or left to the side. There needed a better link between Sales and Marketing, as they both were operated in silos.

    Advice to Management

    I see now the company has been acquired by Emdeon, so the management is definitely not the same. But I would suggest to continue seeking WHAT is best and recommended instead of WHO is saying it.


  7. Helpful (1)

    "Multiple Layoffs degrade moral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altegra Health full-time

    Pros

    Lots of work, great people

    Cons

    Multiple layoffs, lack of company outings/picnics/moral boosting

  8. "Managing Consulant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Altegra Health full-time

    Pros

    Current leadership on a good trajectory

    Cons

    Recently acquired by CHC, re-organization leaving some powerless.


  9. "Medical Records Technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, pay and paid training.

    Cons

    Lack of communication, minimal work and no benefits.


  10. Helpful (1)

    "Good option in South Florida"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Miami, FL
    Former Employee - Software Engineer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Altegra Health full-time

    Pros

    Excellent compensation for South Florida
    Some very interesting computing problems
    Friendly work environment
    Some very smart professionals

    Cons

    In many cases the technical management is reluctant to take risks and innovate
    Pushing for technical innovation can be very frustrating

    Advice to Management

    Hire some top professionals and give them enough freedom to create and innovate. Altegra can become far more efficient by doing things in its own way instead of repeating what everybody else is doing.


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